Office Manager, Cybersecurity

Office Manager, Cybersecurity

FLSA Classification

Exempt

Salary Range/Grade

Salary Range: $30,000 - $35,000

Reports to

Program Director

Job Description

Summary/objective

The Division of Academic Affairs at Southern University at New Orleans, a public, historically black university, is committed to empowering and promoting the upward mobility of diverse populations of traditional and nontraditional students through quality academic programs, teaching, research, and service to achieve excellence in higher education using various teaching and learning modalities. Students and faculty are encouraged to help create a thriving academic environment at SUNO. Therefore, the Office Manager must demonstrate exemplary customer service skills, with the faculty, students and other constituents in a sincere and compassionate manner, and commit to the Academic Affairs department objectives.

The Office Manager provides comprehensive, pro-active administration and tactical support to the Director of Cybersecurity. Initiative, discernment, strong customer services skills, and a high level of professionalism and confidentiality are essential in this position. The Office Manager is responsible for facilitating the daily administrative activities of the office, using initiative and creativity to develop and improve processes and services. The Office Manager is responsible for the organization and coordination of office operations by maintaining office systems (work flow, delegation of responsibility and tasks), developing and implementing procedures, and deploying resources to facilitate organizational effectiveness and efficiency. This individual supervises and directs the work of the cybersecurity Department Operational staff (Student life cycle program) and the division’s student workers.

He or she may be required to maintain office services by organizing office operations procedures, supervising operational staff, and ensuring teamwork and collaboration.

*This position is funded 100% by the Title III-B, Strengthening Historically Black Colleges and Universities (HBCUs) federal grant. As such, the Office Manager assists the Director with implementing the objectives established in the Title III Program for this federally-funded activity.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Maintains office staff by recruiting, selecting, orienting, and training operational staff to include student workers.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of paper and electronic records.
• Maintains office efficiency by planning and implementing office systems (purchasing, documentation, inventory).
• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
• Completes and follows up on work results.
• Keeps management informed by creating reports, reviewing and analyzing special reports, summarizing information and identifying trends.
• Achieves financial objectives by monitoring the annual division budget, scheduling expenditures, analyzing variances and initiating any corrective actions.
• Contributes to team effort by accomplishing related results as needed. Contribute enthusiastically to the collaborative work of the Enrollment Management team.
• Communicates primarily with other staff in Admissions, Financial Aid, and the retention unit, staff in other units of the University, administrators, current students, alumni, and various external entities.
• Interact with potential students to assist in the completion of the application process.
• Assist faculty, where needed, by ensuring final grades of students are reflected with the registrar office.
• All other duties as assigned.

Grade level responsibilities

· Responds to requests for information; may require interpretation of department rules and regulations.

· Represents the Director in various matters and providing input.

· Serves as liaison between Director and faculty/staff members.

· Assesses importance of issues or conflicts, and briefs supervisor.

· Prepares materials needed for meetings, such as agendas, handouts, binders, etc.

· May attend meetings and transcribe minutes.

· May type contracts, secure appropriate signatures, and track contracts through the approval process.

· Monitors expenditures and ensures adherence to budgetary commitments in accordance with established policies.

Competencies

· Demonstrate excellent people, oral communication and customer service skills.

· Have the aptitude to interact with individuals in a professional, diplomatic and courteous manner even when dealing with callers and/or visitors who may be difficult or upset.

· Be effective working as part of a high functioning team in a fast-paced environment.

· Have the proven ability to handle multiple competing priorities and to adapt to changing priorities, situations and demands.

· Have the proven ability to work with confidential and sensitive information and material in a proactive and discreet manner.

· Utilize independent judgment, problem solving and decision making in order to respond to constituents and represent the office in an effective and appropriate manner.

· Demonstrate advanced skills for Microsoft Office Suite (Word, Excel, PowerPoint), Teams, and Outlook.

Required education and experience

• High school diploma required.Four years of related experience, preferably for an executive, or an equivalent combination of education and experience.
• Three years of managerial experience required.

Preferred education and experience

· Associates or Bachelor’s degree in office management, secretarial sciences, business, or related field, is preferred.

• Five to seven years supporting an executive-level position is preferred.

Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources.

An Equal Opportunity Employer

State as a Model Employer - SAME

Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• New Orleans, LA 70126: Relocate before starting work (Required)

Work Location: In person

Salary : $30,000 - $35,000