What are the responsibilities and job description for the Front Desk Agent position at Southland Casino Hotel?
Compensation: $15.00 - $17.00 / hour
The opportunity
Delaware North Gaming is looking for a friendly, outgoing, and customer-service focused full-time Front Desk Clerk to join our team at Southland Casino in West Memphis, Arkansas.
Pay
$15.00 – $17.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Provide excellent customer service
- Greet and register guests via a centralized registration system
- Coordinate with housekeeping department as needed
- Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
- Check and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone
- Must be able to multitask, function in a professional manner under pressure from guests and supervisors
- Hotel front desk experience required
- Customer service experience
- Must be at least 21 years of age
Physical requirements
- Stand and walk for extended periods of time
Shift details
Day shift
Evening shift
Weekends
8 hour shift
Holidays
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Salary : $15 - $17