What are the responsibilities and job description for the Front Office Representative- Part Time position at Southwest Behavioral & Health Services?
Southwest Behavioral and Health Services is seeking a dedicated and empathetic Part Time Front Office Rep who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Kingman team!
Job Preview at a Glance:
A Front Office Representative is responsible for performing front office duties including patient care activities, front office check-in and check-out, scheduling, verifying medical insurance, and scheduling and confirming appointments. This position reports to a Front Office Supervisor.
Location & Schedule:
Work schedule-Monday through Friday, 2pm-7pm with one day of the week the schedule is 1pm-7pm, 26 hours a week. Reporting to our Kingman Outpatient.
Pay: $15.51/hr.
Duties & Responsibilities
- Establishes, updates and maintains all client databases and scheduling of consumer appointments.
- Coordinates transportation as clinically necessary/appropriate.
- Processes medication issues and prior authorizations.
- Processes and monitors lab results.
- Schedules medication, counseling, and intake appointment.
- Completes intake referrals and screening.
- Answers all incoming phone calls by third ring.
- Confirms/updates consumer contact information.
- Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.
- Collects client fees/copay.
- May be expected to work at various SBH locations as required
Requirements:
- High School Diploma or G.E.D required
- Completion of a Medical Assistant training program highly preferred.
- Medical Assistant Certification preferred
- 1-2 years of experience in a medical or behavioral health background preferred
- Requires prior clerical experience, preferably in a behavioral health setting (Consideration given for course work in lieu of part of the experience requirements)
- Bilingual (English/Spanish) preferred.
About SB&H
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years’ experience.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/
Mission and Values
Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.
Delivering compassionate care to enhance lives and improve communities.
- Compassion
- Integrity
- Quality
- Empowerment
- Innovation
- Trust
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary : $16