Integrated High Needs Coordinator

Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over seven hundred employees, and 40 years’ experience.

Job Preview At A Glance:

The Integrated High Needs Coordinator I functions as a member of an interdisciplinary team to provide integrated case management to a caseload of clients utilizing DDD services. Advocates for and supports the client, engages with community agencies/health care providers and others on his or her behalf to ensure access to services needed to increase wellness self-management. Provides clinical support to the Team by providing consultation, education, information around psychosocial and/or substance abuse conditions, interventions and resources to maintain focus on outcomes and best practices.

Location & Schedule:

We are seeking an Integrated High Needs Coordinator to join our Buckeye Outpatient Clinic! This is a full-time position working. Flexibility in the schedule is needed. 

Essential Job Duties:

• Facilitates CFT meetings for assigned clients.
• Facilitates the development of ISP’s using information gained from the comprehensive assessment, the SNCD and input from all team members involved.
• Provides information, education and support to client concerning issues of creative treatment planning, coordination of care and the development of informal and community supports.
• Develops, implements, and revises as necessary, a relevant safety/support plan for the family.
• Ensures appropriate clinical involvement on teams.
• As CFT facilitator, works with family to achieve independence.
• Provides information to CFT members concerning community resources and linkages to other services.
• Assists youth and families in securing needed services.
• Maintains accurate, thorough and current documentation of contact with youth/families, treatment progress and services received/provided.
• Maintains effective communication with clients, PCP, mental health providers, family, collateral resources, and other agency staff on behalf of clients
• Ensures complete and accurate progress notes of all serious incidents and changes in behavior.
• Ensures confidentiality of verbal and written youth/family information, in accordance with HIPAA standards.
• Adheres to the legal/ethical/professional guidelines adopted by the SBH.
• After hours, On-call rotation as needed

Minimum Requirements:

• Must be at least 21 years of age
• A Bachelor’s degree with 1-2 years of full-time behavioral health experience.
• An equivalent combination of education and experience directly related to behavioral health totaling five years is acceptable.
• Required to maintain a valid Arizona driver’s license and pass motor vehicle screening for insurance purposes in order to transport clients, based upon need/requirements of the clinic and/or program.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.
• Good academic and working knowledge of DSM, community resources, psychotropic medications, crisis intervention, and evidence based practices, intervention techniques, and ability to apply to possibly unstable, treatment resistant adult/adolescent/child of various ethnic cultures for co-occurring disorders (GMH/SA/SMI).
• Knowledge and ability to function as a team, compile, organize and document client assessments, intervention techniques, treatments, case planning and follow-up.  
• Experience working with multi-cultural and low socio-economic individuals

What’s in it for You?

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

About SB&H

We are seeking an individual to help us fulfill SB&H’s mission, “Delivering compassionate care to enhance lives and improve communities”.

To gain a stronger understanding of Southwest Behavioral & Health Services mission, values and services please review our website, https://www.sbhservices.org/history-mission-milestones. 

• Mission: Delivering Compassionate Care to Enhance Lives and Improve Communities
• Values: Compassion, Integrity, Quality, Empowerment, Innovation and Trust

SB&H is a drug-free workplace, drug screening required. EOE

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.