Optometric Assistant

Who we are:

We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life harmony in an efficient and enjoyable environment for everyone who enters our clinics. Sound too good to be true? Apply today and learn more about your opportunities with Team SWEC!

This opportunity is for you if:

• You are professional, caring, and able to multi-task
• You like the hustle and bustle of the healthcare industry
• You are an adaptable and strong team player
• You can work independently and demonstrate critical thinking skills
• You have a passion for growth and desire to continue learning
• You can work flexible hours, one night and one Saturday a month

About the Optometric Assistant role:

• Focuses on the Patient: Seeks to understand patient needs to create value
• Demonstrates a Positive Attitude and Resilience: Adapts positively to pressure, setbacks, challenges, and change to achieve and sustain peak effectiveness.
• Drives for Success: Delivers excellent performance by seizing opportunities and proactively taking concrete actions that adhere to Southwest Eye Care policies and procedures. Goes the extra-mile and persistently overcomes obstacles.
• Assist doctors during clinic times by taking patient health histories, visual acuities, and perform pretests requested by the doctors. Prep exam rooms for clinic and close down rooms after clinic.
• Perform front desk duties included but not limited to answering phones, greeting patients, checking in patients, prepping charts, filing, verifying insurance, billing professional fees, and scheduling appointments.
• Optical duties as assigned including but not limited to frame selections, ophthalmic lens ordering, frame ordering, glasses adjustments, dispensing glasses, dispensing contacts, repairing glasses, verifying glasses and frame orders, and notifying patients when product is available.
• Contact lens responsibilities including patient contact lens orders, verifying contact lens orders, ordering contact lens trials, and I & R classes.
• Responsible for ordering medical supplies, eye drops used during patient visits, and sample prescription drops.
• Other administrative duties including but not limited to reconciling monthly statements with invoices, ordering office supplies, and cleaning the office.
• Travel to other offices required.
• Perform other duties as assigned.

Perks of joining our team:

• Bonus Potential
• Seven paid holidays
• Employee discounts
• Continuing education and certification reimbursement
• Medical, dental, STD, LTD and paid time off available after meeting requirements
• Retirement Plan
• Apparel/Scrub Allowance
• Anniversary Gift

You meet these requirements:

• High school diploma or GED required
• Three years related optical experience or customer service experience preferred
• ABO, NCLE, CPO, CPOA, COA certifications preferred