What are the responsibilities and job description for the Patient Access Representative position at Southwest Health?
Patient Access Representative
Posting Date
November 11, 2024
Requirements
- High school diploma, GED, or equivalent
- Six months to one year experience with customer relations
- Knowledge of basic office procedures/equipment and computer systems
- Familiarization with medical terminology and prior health care experience preferred
- Certification in Basic Life Support (BLS) preferred
Work Hours
- We are seeking a full-time (36 hours/ week) Patient Access Representative to work four days per week (9 hours/day).
- We are seeking a full-time (36 hours/ week) Patient Access Representative Float to work days and occasional evenings as needed. Includes a weekend and holiday rotation.
Job Summary
The primary responsibilities of the Patient Access Representative are to arrange for efficient and orderly registration of Emergency, Inpatients and Outpatients. A patient access representative ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. These duties will be performed in a “Customer oriented” professional manner.
Contact Information
Southwest Health
Attn: Human Resources
1400 Eastside Rd
Platteville, WI 53818
Phone: (608) 342-4796
Email: hr@southwesthealth.org
Fax: (608) 342-5015
We believe that together we can change lives, and we anticipate your life will change in the process. If you aspire to help others find hope and live better, we invite you to submit your application below.
Benefits
Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.
Southwest Health prohibits discrimination against its customers, employees, and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by Southwest Health.