What are the responsibilities and job description for the Coordinator - Marketing and Communications position at Southwest Tennessee Community College?
Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has five campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Coordinator - Marketing and Communications
Employee Classification: Clerical & Secretarial
Institution: Southwest Tennessee Community College
Department: Marketing & Communication
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, fiscal year appointment position, reporting to the Vice President of Communications and Institutional Advancement. The Marketing and Communications Coordinator provides comprehensive administrative and engagement support to the Vice President, along with other Division staff (as needed). Working closely with Marketing and Communications, Institutional Advancement, academics units, and other departments to align efforts with Southwest’s overall strategy and branding.
This position is responsible for the logistics and coordination of unit meetings, events, internal and external communications, managing outreach and engagement initiatives, and ensuring the efficient operation of the division through high-level coordination and administrative support.
Job Duties
Executive Support
Serve as the primary administrative support to the Vice President: managing calendars, meetings, and outreach events (in person and virtual); coordinating travel; and other support as needed.
Maintain various records, and handle confidential information with discretion.
Coordinate logistics for internal meetings, including agendas, minutes, and follow-up actions.
Support budget tracking, expense reimbursements, and procurement of office supplies.
Marketing and Communication Coordination
Assist in the development, scheduling, and production of communication and media materials in alignment with the College’s branding and compliance standards.
Support the creation of marketing memorandums, registration, room reservations, catering, etc.
Assist with identifying potential success stories and best practices. Give insight to develop content for newsletters, website, etc.
Create the content for newsletters, reports, and the College website.
Take photos and videos at events for use in publications and social media, if needed.
Help identify success stores and best practices for promotional use.
Community Engagement & Outreach
Plan, co-plan, and attend outreach events that align with the College’s mission and initiatives.
Build and maintain relationships with community organizations and institutional partners.
Represent the College at community events, using strong networking and engagement skills.
Coordinate and conduct special projects, workshops, and public-facing events.
Administration Operations
Oversee and maintain divisional performance measures and annual Institutional Effectiveness Reporting.
Maintain databases, contact lists, and employee records (e.g., leave tracking).
Assists other Division staff with various administrative functions.
May supervise student workers/interns, and provide guidance on projects and tasks.
Minimum Qualifications
Associate’s degree.
Minimum of two (2) years in communications, social media, or administrative support.
Preferred Qualifications
Bachelor’s degree.
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills.
Excellent administrative, customer service, and interpersonal skills.
Strong organizational skills and meticulous attention to detail.
Ability to prioritize, carry out multiple projects concurrently, and have excellent follow through.
Experience managing budgets and tracking expenses effectively.
Highly skilled with computer programs including Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.).
Familiarity with website design.
Experience with social media marketing.
Ensure professionalism and a high standard of service in all interactions.
Ability to work independently and collaboratively in a fast-paced environment.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
Resume
Cover letter
Unofficial Transcripts
A summary of our benefits can be found below:
https://www.southwest.tn.edu/hr/benefits-overview.php
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Coordinator - Marketing and Communications
Employee Classification: Clerical & Secretarial
Institution: Southwest Tennessee Community College
Department: Marketing & Communication
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, fiscal year appointment position, reporting to the Vice President of Communications and Institutional Advancement. The Marketing and Communications Coordinator provides comprehensive administrative and engagement support to the Vice President, along with other Division staff (as needed). Working closely with Marketing and Communications, Institutional Advancement, academics units, and other departments to align efforts with Southwest’s overall strategy and branding.
This position is responsible for the logistics and coordination of unit meetings, events, internal and external communications, managing outreach and engagement initiatives, and ensuring the efficient operation of the division through high-level coordination and administrative support.
Job Duties
Executive Support
Serve as the primary administrative support to the Vice President: managing calendars, meetings, and outreach events (in person and virtual); coordinating travel; and other support as needed.
Maintain various records, and handle confidential information with discretion.
Coordinate logistics for internal meetings, including agendas, minutes, and follow-up actions.
Support budget tracking, expense reimbursements, and procurement of office supplies.
Marketing and Communication Coordination
Assist in the development, scheduling, and production of communication and media materials in alignment with the College’s branding and compliance standards.
Support the creation of marketing memorandums, registration, room reservations, catering, etc.
Assist with identifying potential success stories and best practices. Give insight to develop content for newsletters, website, etc.
Create the content for newsletters, reports, and the College website.
Take photos and videos at events for use in publications and social media, if needed.
Help identify success stores and best practices for promotional use.
Community Engagement & Outreach
Plan, co-plan, and attend outreach events that align with the College’s mission and initiatives.
Build and maintain relationships with community organizations and institutional partners.
Represent the College at community events, using strong networking and engagement skills.
Coordinate and conduct special projects, workshops, and public-facing events.
Administration Operations
Oversee and maintain divisional performance measures and annual Institutional Effectiveness Reporting.
Maintain databases, contact lists, and employee records (e.g., leave tracking).
Assists other Division staff with various administrative functions.
May supervise student workers/interns, and provide guidance on projects and tasks.
Minimum Qualifications
Associate’s degree.
Minimum of two (2) years in communications, social media, or administrative support.
Preferred Qualifications
Bachelor’s degree.
Knowledge, Skills, and Abilities
Excellent verbal and written communication skills.
Excellent administrative, customer service, and interpersonal skills.
Strong organizational skills and meticulous attention to detail.
Ability to prioritize, carry out multiple projects concurrently, and have excellent follow through.
Experience managing budgets and tracking expenses effectively.
Highly skilled with computer programs including Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.).
Familiarity with website design.
Experience with social media marketing.
Ensure professionalism and a high standard of service in all interactions.
Ability to work independently and collaboratively in a fast-paced environment.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
Resume
Cover letter
Unofficial Transcripts
A summary of our benefits can be found below:
https://www.southwest.tn.edu/hr/benefits-overview.php
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, myhr@southwest.tn.edu, 737 Union Ave, Memphis, TN 38103, 901-333-5000. See the full non-discrimination policy.
