Regional Manager

Overview

Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

You will...

MAIN RESPONSIBILITIES

Budget Attainment

• Oversee the development and attainment of regional operating plans and budgets and reforecasts
• Participate in the development of regional financial and operational goals and achieve determined goals
• Monitor regional financial and operational results to ensure profitability of existing locations within assigned region

Client Satisfaction

• Build strong personal relations with clients
• Ensure the continuation of an ongoing mutually beneficial relationship with clients through regular contact and communication
• Develop, execute and monitor client and customer satisfaction surveys and take remedial action where appropriate
• Communicate major unplanned discrepancies in the location budget to client
• Provide recommendations to clients regarding various pricing/volume strategies to maximize revenue
• Ensure self-audits are being conducted at facilties and the appropriate actions are being taken to address deficiencies
• Identify at risk locations and execute plan to ensure retention
• Ensure locations within assigned Region(s) are in compliance with contract

Business Development

• Facilitate the development of new business and maintain, extend, and expand the profitability of existing business and its operation within an assigned regional area, which will include: Account Planning; Lead Generation; Opportunity Qualification; Problem Definition; Proposals/RFPs; Operational Planning; Closing and Onboarding.
• Negotiate or gain agreement on the contract terms with a new client
• Sell additional products and services to existing accounts, or increase the usage of existing products and services
• A 65/35 operating/marketing split is assumed

Talent Development

• Ensure the development of each subordinate’s effectiveness by ensuring that a development plan is created and executed per plan, providing mentoring when needed and taking remedial action where a subordinate’s performance is unacceptable
• Create and develop a “level playing field” for advancement and development of talent

You have...

MINIMUM QUALIFICATIONS

• 5 plus years of managing multiple locations, stores, properties (prior parking industry experience a plus)
• Proven track record of successfully meeting/exceeding budget expectations, development of new business and developing strong client relationships
• Bachelor's Degreep preferred
• Other key competencies include: financial analysis skills, familiarity with contract structures and required terms; presentation skills; negotiation skills; and strong verbal/written communication skills
• Computer skills: Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint); Prior experience with budgeting software, Salesforce, P&L Review systems preferred
• License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record

SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

Right to Work Poster

SP , a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. 

As part of this process, SP retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. 

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.