What are the responsibilities and job description for the VP, IT Operations position at Space Coast Credit Union?
At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.
As the VP, IT Operations in our Melbourne HQ Office, you will maintain and operate within a cost-effective IT budget, including supporting budget planning and forecasting reviews. Define and communicate technology priorities for the organization based on business impact, risk, cost efficiency, and overall business requirements. The VP, IT Operations will work in partnership with the Chief Information Officer on the design and execution of critical initiatives that will enhance the technical architecture and build & deliver a comprehensive strategy for IT Operations. This role will help drive technology transformation while continuing to deliver reliable IT services that meet or exceed employee/member expectations.
Why Join SCCU?
Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.
As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.
At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information
requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired.
SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.
As the VP, IT Operations in our Melbourne HQ Office, you will maintain and operate within a cost-effective IT budget, including supporting budget planning and forecasting reviews. Define and communicate technology priorities for the organization based on business impact, risk, cost efficiency, and overall business requirements. The VP, IT Operations will work in partnership with the Chief Information Officer on the design and execution of critical initiatives that will enhance the technical architecture and build & deliver a comprehensive strategy for IT Operations. This role will help drive technology transformation while continuing to deliver reliable IT services that meet or exceed employee/member expectations.
Why Join SCCU?
- Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
- Career Growth: Opportunities for advancement and professional development.
- Culture: Collaborative, inclusive environment focused on team success and Team Member empowerment through development programs and internal mobility.
- Benefits: Competitive pay, comprehensive health coverage, retirement plans, paid time off, and unique perks (e.g., Birthday PTO, 11 Federal Holidays, tuition assistance, flex scheduling, discounts on SCCU financial products- auto loans, mortgages, credit card interest rate and more).
- Oversees teams managing infrastructure, service delivery, cybersecurity, and overall IT operational performance.
- Partners closely with the CIO to shape the IT Operations roadmap, align technology with business priorities, and guide strategic decision‑making.
- Builds a strong, collaborative IT culture by mentoring high‑performing teams, maturing service management practices, and fostering a secure, user‑friendly environment.
- Ensures operational excellence through vendor management, design reviews, process assessments, and continuous improvement of tools and services.
- Develops and maintains comprehensive IT Operations and security strategies aligned with industry best practices and organizational goals.
- Advises executive leadership on technology strategy, prioritization, and solutions that support the mission and long‑term roadmap of Space Coast Credit Union.
- Bachelor's Degree in Computer Science, Information Technology, or other relevant degree or equivalent experience is required.
- Minimum 10-15 years of experience in leading IT infrastructure, service delivery, security, and compliance disciplines including experience in people management. Minimum 10 years of experience in progressive technology engineering
- Exceptional technical skills, marked by poise, positive influence, creative solution mindset, and ability to drive change.
- Demonstrated ability to employ judgement and experience to make rapid, complex decisions.
- Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
- Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
- Education Support: Tuition reimbursement after one year of service.
- Generous Time Off: 20 days of PTO, birthday PTO, and 11 federal holidays.
- Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.
As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.
At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information
requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired.
SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.