What are the responsibilities and job description for the Human Resources Coordinator position at SPANISH SPEAKING UNITY COUNCIL?
Title: Human Resources Coordinator
Reports To: Senior Human Resources Manager
Department: Human Resources
Location: Oakland, CA - Onsite
Schedule: Monday through Friday
Travel: Local travel may be required
Salary: $31.25-$36.06 DOE ($65,000-$75,000)
Employee Status: Regular, Full-time, Non-Exempt
Union: N/A
Supervises: N/A
Benefits:
Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.
Agency Summary
The Unity Council is a non-profit Social Equity Development Corporation with a 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.
Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 8,000 individuals and families annually in five languages. Programs include early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and now reaches across Oakland and into Contra Costa County. The Unity Council employs a diverse workforce of more than 350 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve.
Position Summary
The Human Resources Coordinator supports the HR department by handling various administrative and operational tasks. This role focuses on administrative support, leave management, workers' compensation, and ensuring compliance with labor regulations.
Responsibilities
Administrative Support:
- Provides comprehensive administrative support to the HR team, including scheduling meetings, preparing documents, and maintaining accurate, confidential employee records. Additionally, manages HR databases (such as APD, LMS, and others) with attention to detail, ensuring precision and security.
- Coordinates HR administrative procedures, ensuring compliance with federal, state, and company policies.
- Responds promptly and professionally to all employment verification requests such as but not limited to unemployment claims, employment verification requests, and other HR-related inquiries.
- Addresses employment-related questions from applicants, employees, and supervisors, escalating complex matters as needed for further resolution.
- Supports HR events, such as training, employee engagement, and recruitment efforts. Responsibilities include but are not limited to posting job openings, screening resumes, and scheduling interviews.
- Assists in new hire onboarding, including preparing orientation materials and conducting follow-up surveys to ensure smooth integration into the company.
- Supports termination procedures, ensuring compliance and accurate documentation.
- Prepares reports and presentations as required, assisting in the analysis and presentation of HR metrics.
- Performs additional administrative duties and ad-hoc projects as assigned.
Leave of Absences and Workers Compensation Management:
- Handles employee leave requests, including mandated (e.g., FMLA, ADA accommodations) and non-mandated leaves (e.g., personal leaves), ensuring compliance with federal, state, and organizational policies.
- Serve as point of contact for employees, supervisors, and external partners regarding leave procedures and status.
- Drafts and manages correspondence (e.g., approval/denial letters, follow-up communications).
- Ensures confidentiality and compliance with legal requirements, including HIPAA and record retention policies.
- Coordinates the processing of workers’ compensation claims, ensuring compliance with state and federal regulations.
- Acts as a liaison between employees, medical providers, and insurance carriers to facilitate claim process.
- Monitors and follows up on active claims, ensuring timely responses and resolutions.
- Tracks leaves and claims status to ensure timely completion and return to work processes.
Benefits Administration:
- Respond promptly and accurately to employee inquiries about health, dental, retirement, and other benefits.
- Ensure clear and empathetic communication to help employees understand their options and address concerns.
- Assist with the planning and execution of the annual Open Enrollment process.
- Coordinate communication efforts to inform employees about benefits offerings, changes, and deadlines.
- Provide support to employees during enrollment, resolving issues and ensuring their selections are processed correctly.
Training and Development:
- Coordination and organization training programs, workshops, and learning opportunities that align with employee development and career growth goals.
- Collaborate with trainers, managers and external providers to ensure programs meet organizational needs.
- Track and monitor employee training participation and progress, ensuring timely completion of required courses.
Performance Management:
- Prepares materials and documentation for performance reviews, ensuring clarity and alignment with company goals.
- Supports performance management processes, including coordinating schedules for employee evaluations and follow-ups.
- Coordinates and organizes performance review timelines, ensuring reviews are conducted in a timely and efficient manner.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field, with PHR certification being a plus.
- A minimum of 2-3 years of experience in HR or administrative support is preferred.
- Experience with HR software (ADP is preferred), recruitment processes, and labor laws is highly desirable.
- Strong organizational, communication, and interpersonal skills are essential.
- The ability to maintain accurate records, handle confidential information, and manage multiple tasks while prioritizing effectively is required.
- Proficiency in MS Office (Word, Excel, PowerPoint) and HRIS systems is a must.
- Comfortable working in a fast-paced environment and supporting a variety of HR functions.
- Ability to respond to employee inquiries and resolve HR-related issues efficiently.
Essential Functions
- Full-time position, typically working during regular business hours.
- Regularly required to sit for long periods of time and regularly stand and walk.
- Regularly required to use hands to operate computer and other office equipment.
- Office-based with occasional need for remote support or travel for recruitment events.
Pre-Employment Requirements
- Background/fingerprints
- Reference Checks
- Cover letter and resume required.
The Unity Council is an Equal Opportunity Employer.
Women, minorities, and people with disabilities are encouraged to apply.
Salary : $31 - $36