What are the responsibilities and job description for the Vocational QIDP position at Sparc?
Functions:
This role is responsible for supervising and managing life services with a person-centered approach, ensuring the effective implementation of Person-Centered Plans (PCPs) through collaboration with staff. Key duties include overseeing PCP strategies, supporting individual goals, ensuring regulatory compliance, and promoting self-advocacy. Additionally, the position involves documentation, financial oversight, staff supervision, emergency planning, and policy implementation across multiple sites. The role requires building strong relationships with families, guardians, and external stakeholders to coordinate services that enhance the quality of life, independence, and well-being of persons served.
Universal Competencies:
Universal competencies are competency requirements that apply to all Sparc positions (Exempt & Non-Exempt, Part-time, Full-time, PRN, Supervisory and Non-Supervisory). Universal Competencies support our mission and are consistent with Sparc’s core values; they are:
Collaboration/Positive Impact: Ability to work with a variety of individuals and teams in a constructive and civil manner, utilizing existing resources, training, and learning to achieve or exceed desired outcomes while integrating Sparc’s core values to
“TEACH, COACH, and MENTOR.”
Proficiency Levels & Typical Behaviors: Working
- Shares appropriate information/feedback openly, professionally, and respectfully.
- Models and demonstrates open, respectful, accepting, and supportive behaviors with team members.
- Maintains productive work relationships while considering multiple perspectives and utilizing effective conflict resolution practices.
- Aligns expectations for self and team to achieve work objectives and overcome obstacles.
Diversity, Equity, and Inclusion: Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contribution of an inclusive workforce that brings together the talents of people across multiple identities.
Proficiency Levels & Typical Behaviors: Working
- Maintains productive working relationships while considering multiple perspectives.
- Demonstrates awareness of one’s own and others’ social identities (e.g., race, gender, disability status, religion, etc.), including the value and relevance of diverse identities in the workplace.
- Resolves cross-cultural conflicts effectively.
- Ability to articulate Sparc’s commitment to diversity, equity, and inclusion and the reasons for its importance.
- Engages in personal and professional development on issues related to diversity, equity, and inclusion.
Service Excellence/Customer Focus: Ability to meet or exceed service needs and expectations of persons served and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external constituents, stakeholders, and the community.
Proficiency Levels & Typical Behaviors: Working
- Enhances service by seeking ways to add value to client interactions and services.
- Demonstrates sincere concern and takes responsibility when receiving internal and external complaints, even if the source of the problem lies elsewhere.
- Listens to feedback without defensiveness and uses feedback to enhance communication effectiveness.
- Communicates in alternative ways to accommodate different listeners.
Duties and Responsibilities:
- Directly responsible for the oversight and implementation of the plan to ensure person-center support is encompassed. (Essential and Non-modifiable)
- Must attend, or make necessary arrangements if unavailable to attend, all meetings for people supported in order to ensure the appropriate information is shared with the team. (Essential and Non-modifiable)
- Responsible for ensuring that complete, accurate, and appropriate documents and documentations are in place for all plans, including but not limited to reviewing high level documentations. (Essential and Non-modifiable)
- Monitors weekly funds requests, along with finances and budgeting of expenses as it relates to the PCP. (Essential and Non-modifiable)
- Works in conjunction with the Residential/Vocational Teams to ensure staff are trained on and are implementing all outcomes identified in the plan. (Essential and Non-modifiable)
- Works in conjunction with the Residential Team regarding staff supervision, interviewing of applicants, evaluation of employee performance, training and development, and disciplinary action as it relates to the department. (Essential and Non-modifiable)
- Ensure emergency redbooks are up to date, including but not limited to active advanced directives and diets. (Essential and Non-modifiable)
- Works in conjunction with Residential Director/ House Supervisors/ Residential Team to ensure adequate coverage in the homes. (Essential and Non-modifiable)
- Implements and maintains program policies, procedures, and conditions which comply with appropriate regulatory and accreditation agencies. (Essential and Non-modifiable)
- Serves as liaison, when appropriate, with families, guardians, pertinent agencies, businesses, and funding representatives as assigned by the department director. (Essential and Non-modifiable)
- Develops and maintains records and reports as determined by the department director. (Essential and Non-modifiable)
- Travels to various program locations to ensure implementation of the person-centered plan in compliance with licensing and accreditation standards, as required by rule, regulation, policies, procedures, and/or directives. (Essential and Non-modifiable)
- Promotes self-advocacy and independence by encouraging each individual to identify his/her needs and preferences. (Essential and Non-modifiable)
- Directly provides the necessary support for the individuals supported, which may include the provision of personal care, including but not limited to, assistance with dressing, eating, medication oversight, cleaning, personal hygiene, first aid, toileting, health treatments (including frequent lifting onto and off the toilet as necessary), etc. (Essential and Non-Modifiable)
- Performs day-to-day duties in a manner that reflects Sparc’s mission and core values by being actively involved in the program and the people that Sparc programs support. (Essential and Non-Modifiable)
- Must demonstrate exemplary performance, including but not limited to professionalism, dependability, demeanor, attendance, communication, and maintaining confidential information. (Essential and Non-Modifiable)
- Performs other agency-related duties as assigned or required reasonably within the scope of the above-mentioned duties. “Related duties as assigned” are duties that may not be listed explicitly in the class specification or position description but are duties within the general, occupational series, and responsibility level typically associated with the employee’s class of work. (Essential and Non-Modifiable)
Skills Needed:
- Working knowledge of local and community-based resources that may be used by persons supported.
- Must possess working knowledge of Windows-based computers/software systems, as well as local and cloud-based storage systems, including proficiency in Microsoft 365 applications (Word, Excel, Outlook), utilization of electronic health record systems, databases, web-based software, and other tools used for documentation and service delivery.
- Working knowledge of HIPAA standards is essential, including understanding industry requirements for confidentiality, compliance, and maintaining electronic and paper file security.
- Must be detail-oriented with excellent time management skills and the ability to effectively manage competing priorities, meet deadlines, and demonstrate problem-solving skills.
- Must possess effective communication and excellent writing skills with the ability to interact professionally with diverse teams, and maintain collaborative working relationships with agency staff, persons supported, families/guardians, external stakeholders, outside agencies, and the community.
Qualifications:
- A human services professional with a bachelor’s degree in a human service field, including but not limited to social work; special education, education, rehabilitation counseling and psychology.
- A minimum of two (2) years of supervisory experience with demonstrated problem-solving techniques and the ability to effectively direct, monitor, and oversee the program.
- Must have a current, valid Illinois driver’s license and proof of automobile insurance.
- Must have reliable transportation in order to manage multiple sites. Must meet the requirements of the agency insurance carrier and drive agency vehicles as needed.
- Ability to work flexible schedules as needed. This will include working in an on-call capacity as required by the agency.
- Ability to physically handle the special needs of the individuals served by the program and to assist program staff in emergencies including the ability to lift, push, pull, stoop, twist, turn, squat, climb stairs, walk, stand stationary, transfer supported persons, and assist in lifting a minimum body weight of 150 pounds.
- Must attend and satisfactorily complete all training requirements.
Working Conditions:
- Work location includes Sparc’s Vocational Work Center, The Baxter Center, Sparc residential locations, the Sparc Administration Building, and places of employment for individuals supported. Some locations may expose the employee to mild to moderately high noise levels.
- Safety and security procedures for each work site must be followed.
- Staff in this role may be exposed to various illnesses and diseases as well as hazardous and toxic chemicals, with some exposure to physically threatening clients, bodily fluids, bloodborne and airborne diseases, viruses, communicable diseases, etc.
Vocational DSP
Sparc -
Springfield, IL
