What are the responsibilities and job description for the Host/Support position at Speakeasy?
Overview:
We are seeking a friendly and organized Host/Host to join our team. As a key member of our front-of-house staff, you will play a crucial role in ensuring our guests have a seamless dining experience. If you are passionate about providing excellent customer service and have experience in the food service industry, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Greet guests upon arrival and manage reservations
- Handle phone calls and take messages for guests
- Manage seating arrangements and allocate tables
- Maintain a clean and organized dining area
- Assist with taking orders and operating a point-of-sale (POS) system
- Provide exceptional customer service and respond to any guest inquiries
- Collaborate with the restaurant team to ensure a smooth service flow
- Support other areas of the restaurant as needed
- Utilize Aloha POS for efficient order taking and processing
- Demonstrate strong communication skills to ensure guests receive prompt and attentive service
- Provide guest services such as recommending menu items or making special arrangements
- Assist with helping guests with any needs or requests
- Maintain a positive and friendly demeanor in a fast-paced environment
Qualifications:
- Previous experience in the food service industry, preferably in a restaurant or hotel setting
- Excellent communication skills and a warm and welcoming attitude
- Ability to work effectively in a team environment
- Proficiency with a point-of-sale (POS) system, including Aloha POS
- Strong customer service skills with a focus on providing exceptional guest experiences
- Basic computer skills and ability to learn new technology quickly
- Availability to work a variety of shifts, including evenings and weekends
- Physical ability to stand for extended periods and lift up to 25 pounds
- High school diploma or equivalent required
- Food service certification or training preferred
Job Type: Part-time
Pay: From $17.50 per hour
Shift:
- 4 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Petaluma, CA 94952 (Required)
Work Location: In person
Salary : $18