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Office Assistant

Special Services Group, LLC
Marina, CA Full Time
POSTED ON 10/26/2023 CLOSED ON 2/1/2024

What are the responsibilities and job description for the Office Assistant position at Special Services Group, LLC?

Operations/Office Assistant

SUMMARY:

Special Services Group, LLC provides technical and tactical solutions to law enforcement and military customers worldwide. We have an immediate need for an Operations/Office Assistant at our headquarters office in Marina, CA. The Operations/Office Assistant will support day-to-day sales and business operations in a fast-paced office environment. This position requires a self-starter who is highly motivated and proficient in all areas of office operations. The candidate will work in a small office environment and will perform a variety of duties including: clerical duties, shipping and receiving, marketing, inside sales support, sending quotations, invoicing and accounts receivable. The candidate must have the ability to deal with sensitive and confidential information with a high degree of accuracy, attention to detail and must provide excellent customer service. The candidate must also be able to pass a government security clearance if required.

DUTIES AND RESPONSIBILITIES:

  • Provide excellent customer service to law enforcement and military customers
  • Provide administrative support to the Operations Manager, VP of sales, sales team and CEO
  • Assist with all aspects of general office coordination
  • Perform general clerical duties to include, but not limited to, copying, mailing, and filing
  • Answer telephones, take messages and transfer to appropriate staff member
  • Organize and coordinate meetings, conferences and trade show events
  • Maintain customer database with high level of accuracy
  • Purchase and maintain inventory of office supplies
  • Shipping and receiving
  • Provide inside sales support to sales staff
  • Provide quotations and invoicing for products by utilizing Quickbooks Enterprise
  • Utilize Microsoft Outlook and Office 365 for daily email communications
  • Create and modify documents using Microsoft Word, Excel and PowerPoint
  • Create and modify marketing materials with Publisher and utilize iContact software for creating marketing campaigns
  • Must maintain complete 100% confidentiality in all aspects of customers, products and company information
  • Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers by treating all employees and customers with dignity, respect and courtesy
  • Perform additional duties as assigned

EDUCATION AND EXPERIENCE:

Bachelor’s Degree preferred

Minimum of 2 years experience performing duties similar to those described.

We will consider candidates who possess a bachelor’s degree in business, marketing, accounting or criminal justice but do not meet the experience requirements.

SKILLS:

· Ability to learn quickly, take initiative and possess a positive can-do attitude

· Must be focused and have meticulous attention to details

· Ability to work as a team and also independently with little supervision

· Ability to wear many hats in a team environment with a professional and diplomatic demeanor

· Interact effectively with all levels of the organization

· High energy, motivated and dedicated

· Strong interpersonal and communication skills

· Ability to work well under pressure and realize that every task is important

· Outstanding organizational, prioritization, and time management skills

· Good common sense, interpersonal skills, and accuracy

· Ability to take initiative and possess a drive for delivering outstanding results

· Strong problem solving skills and the ability to anticipate issues and resolve them

· Must manage highly sensitive information in a strictly confidential manner

· Knowledge of government purchasing, government contracting and/or law enforcement or military operations is ideal, although not required.

ADDITIONAL REQUIREMENTS:

Must be able to pass drug test, background check and possibly a government security clearance

Requires valid driver’s license and insurance

Must be able to lift at least 50 lbs.

Hours: Monday – Friday 8:00am to 5:00pm

Interested applicants must submit a cover letter and resume

Special Services Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Office experience: 2 years (Preferred)

Work Location: In person

Salary : $20 - $0

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