Billing Coordinator (Entry Level Position)

Job Description

WHO IS SPECTRUM ASSOCIATION MANAGEMENT?

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner's associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award for 17 years running, showing we truly value our employees first! Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community.

If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is an innovator, and if you enjoy learning and problem-solving, are disciplined, organized, and an accountable team member, then this may be the right career move for you.

Essential Duties And Responsibilities

The Billing Coordinator position is responsible for completing daily tasks related to managing the accounts payable and receivable functions for numerous clients managed by Spectrum AM. Our business is fast-paced and rapidly growing, which requires dedicated team collaboration to complete the large volume of daily work on time and with exceptional accuracy.

• Post incoming homeowner, builder and developer payments and other income to CINC accounts.
• Establish new customer accounts and transfers.
• Enter and update vendor data in CINC.
• Receive and make outbound calls to/from community managers, vendors, developers, and builders to clarify requests, obtain documentation, and resolve issues.
• Collaborate with team to ensure time service and quality goals are met.
• Develop strong relationships with internal community managers to support client’s bookkeeping needs.
• Contribute to team projects and process improvement initiatives.
• Perform other duties as assigned by manager or team lead.
• Track accounts to ensure postings are correct and accounts are not billed unnecessarily.
  
  

Job requirements

Education And Experience

• Data entry experience in AP/AR/bookkeeping function is preferred.
• High School diploma, College degree preferred or some college work with comparable work experience.
• Basic accounting knowledge preferred
• Career path to grow
  
  

Knowledge, Skills, And Abilities

• Strong attention to detail with quick, consistent, and highly accurate data entry speed.
• Able to work independently with minimal direct supervision as well as collaboratively as a team member.
• Strong computer skills and technical aptitude, including adaptability to changing technology and systems, with confidence in troubleshooting and resolving technical issues with customers and team.
• Intermediate working knowledge of Excel is preferred.
• Intrinsically motivated to provide exceptional customer service in writing and over the phone while communicating in a professional and helpful manner.
• Comfortable working at a computer for extended periods of time, at a fast pace, while maintaining accuracy.
• Is eager to continuously learn, as well as open to innovative ways of producing results.
• Possess desire to establish a long and loyal career with an exceptional company.
• Demonstrate a positive attitude and be excited about producing magnificent work as part of an outstanding team in a fast-paced, changing environment.
  
  

Our vibrant culture is everything to us. We are only looking for professionals interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are all students and teachers on our teams.

What does it look like to be an employee at Spectrum Association Management?

• 99% of employees believe in the company leadership and future success of the organization.
• 96% of employees are proud to work here and love their coworkers!
  
  

Spectrum Association Management Highlighted Benefits

We offer a comprehensive package that is more than just a paycheck

• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee. Determined after the training phase.
• Recognized as Best Places to Work 17 years in a row!
• Fastest Growing Company - Fast Track 50 in 2020.
• San Antonio-based homeowners’ association management company.
• Privately owned with over 20 years in business and have never laid anyone off.
• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
• 11 paid Holidays
• Paid Training
• Forty paid hours per year for community service activities.
• Internal Learning and Development Management System.
• Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
• Well-structured career track plan with a 6-month review.
• Starting Hourly pay - $15.00 with performance reviews with salary increase opportunities every 6 months
• Office Location - 17319 San Pedro Avenue, San Antonio, Texas 78232
  
  

The training phase will begin in the local office for the first few months. Then after, must be able to commute to our local office for team collaboration a few days a week, onsite functions, or any mandatory events.

For more information about Spectrum Association Management, visit our website at https://spectrumam.com

If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.

Spectrum Association Management is an Equal Opportunity Employer.