What are the responsibilities and job description for the Account Executive position at Spectrum?
JOB SUMMARY
The Account Executive - Retailers role acts as liaison between Spectrum and our Retail Partner big box retailer portfolio. The Account Executive position grows revenues by maximizing sales through managing the day-to-day relationship of assigned book of business to maximizes opportunities, ensure representation of the Spectrum brand while protecting the overall customer experience. The Account Executive is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing business.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Account Management and Partnership
- Responsible for strategy execution, field sales operations, and support of assigned: big box retailers.
- Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance and merchandising.
- Conduct regular meetings, trainings and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
- Maintain knowledge, ensure delivery and understanding of current products, services, promotions, offerings, etc. to assigned partners.
- Collaborate closely with owners from assigned partners to create/manage growth plans
- Work with our Operations, Strategy and divisional teams to ensure alignment with department and company's objectives.
- Coordinate and assist with special events, oversee staffing, merchandising and sales execution.
Sales and Business Development
- Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
- Meet or exceed assigned KPI metrics including, but not limited to: sales quotas, product mix, chargeback, etc.
- Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners potential.
- Provide frequent reports to channel leadership?including sales impact factors, activity feedback, challenges, etc.
- Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English. Bi-lingual a plus.
- Preferred 5 plus years of strong sales experience with a proven track record
- Sales presentation skills, problem solving capabilities, organized and demonstrated initiative
- Strong written, verbal and interpersonal communication skills
- Ability to work independently
- Comfort utilizing Microsoft Office Suite including Putlook, Word, PowerPoint, and Excel
- Travel frequently within the assigned territory
- Current driver's license with a clean driving record
- Flexibility to work retail hours and adjust schedule as needed based on assigned partners' needs and to maximize sales opportunities
- Reliable transportation
- Valid and active State driver's license and safe driving record, as required
Required Education
Preferred Bachelor's degree from a four-year college or university
Required Related Work Experience and Number of Years
Five to seven years related experience/training or equivalent combination of education and experience
WORKING CONDITIONS
40% in office and 60% in field with weekly field visits to assigned partners and applicable retail locations. Occasional division-wide travel required.
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SAE227 2023-14896 2023
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