What are the responsibilities and job description for the Call Center Sales Representative- 18 per Hour Plus Commission position at SPECTRUM?
The Role
- Deliver Exceptional Service: Collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions.
- Achieve and Surpass Goals: Achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls.
- Maximize Revenue: Sell products and services to new and existing customers, identifying upselling and cross-selling opportunities.
- Become a Product Expert: Master order processing systems and explain all products and services to customers, while staying informed about competitors.
Responsibilities include:
- Handling inbound sales calls effectively.
- Acquiring new customers and upselling additional products and services to existing ones.
- Driving revenue growth and enhancing customer satisfaction.
Work Environment
- Normal office environment.
Requirements
- High school diploma or equivalent.
- Clear, straightforward, and professional communication with customers and colleagues.
- Proven sales techniques with consistent achievement of sales goals.
- Proficiency in computer and consumer electronics.
- Competence in using personal computers and relevant software applications, including billing systems.
- Working knowledge of cable communications products and services, including TV, internet, and telephone.
- 2 years call center sales experience.
About Us
- We believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
- A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
- Joining us means joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Salary : $40,000 - $60,000
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