What are the responsibilities and job description for the Administrative Assistant position at Spherion?
About the Company
The Administrative assistant for the Employee Benefits department will offer heavy administrative support for the Employee Benefits team as well as support all front office duties. In this role, the admin assistant will process data, answer phones, admit guests into the office. They will have heavy interactions calling carriers, working within carrier sites, and processing changes related to benefit plans. Attention to detail, accuracy, and timeliness is critical to the success of this role in the management and processing of sensitive data. The Administrative assistant will be flexible to support the changing needs of the office in an administrative capacity and will remain self-directed with little supervision.
About the Role
Essential Duties and Responsibilities
- Front office duties:
- Heavy filing and scanning duties
- Keeps inventory and reorders office supplies if needed
- Gatekeeper and first impression for office guests
- Manages company email inbox
- Follow-Up on outstanding customer inquiries
- Benefit Support duties:
- Run AgencyBloc Renewal Report
- Create manila & Virtual Quote Folders
- Prepare and send 90 day letters
- Pull Renewals & Bills
- Check for COBRA & Section 125
- Census Cleanup/RFP Prep
- Quote under 5 med only group
- Meeting Prep, PPS & Docs
- Wrap Docs & Benefit Notices
- Enrollment/Changes (new enrollment or terminations)
- Group Terminations
- Order new proposals and check on outstanding proposals
Qualifications
- Education requirement: High school diploma or equivalent is required.
- Minimum of 2 years of general office experience.
Required Skills
- Excellent communication skills: verbal and written communication skills with professional correspondence
- Professional phone and message taking etiquette
- Self-directed, able to follow directions and stay on task with little supervision
- Detail oriented, quick learner, problem solver
- Deadline driven and timely
- Team player who can work closely and maintain good relationships with others
- Intermediate knowledge of MS Office suite programs especially Word, Excel, and Outlook
Salary : $20 - $22