What are the responsibilities and job description for the Medical Receptionist position at Spine & Joint Centers of America LLC?
Job description
We are a busy medical practice that specializes in orthopedics, spine surgery, neurosurgery, and interventional pain medicine. Our practice is searching for a full time Medical Receptionist who can assist with administrative duties involved with check in/out, maintaining patient files, responding to medical records requests, and answering phones.
JOB RESPONSIBILITIES:
- Check-in or check-out
- Assist with answering the telephone and responding to voicemails and emails
- Sorting faxes
- Obtain external medical reports as required by medical professionals
- Respond to requests for medical records from outside sources
- Safeguard patient privacy and confidentiality
REQUIREMENTS:
- High school diploma/GED
- Knowledge of general administrative and clerical procedures
- Friendly demeanor and positive attitude
- Must be able to multi-task
- Basic knowledge of standard medical terminology
- Able to maintain the confidentiality of private information
- Excellent customer service skills including phone, written, and verbal communication skills