What are the responsibilities and job description for the Administrative Assistant position at Spinnaker Resorts?
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia – Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company’s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY:
The Administrative Assistant will perform administrative duties and support of a confidential nature for the General Manager, King’s Creek Resort.
DUTIES AND RESPONSIBILITIES
- Assist with invoice coding, reconciliation, and submission to Accounting department.
- Assist and prepare recruitment requisitions as instructed by GM.
- Facilitate/coordinate staff, Executive and Director meetings including preparing meeting room, printing meeting materials and writing meeting minutes, if needed.
- Maintain resort records as instructed.
- Data Entry and Reporting as needed for Resort Administration.
- Review reservation booking reports (currently the Booking Activity Report) to ensure accurate coding and that Owner expectations are being met.
- Monitor various reports for indications of errors (Guest Ledgers, Source of Business, etc.)
- Assist GM with monthly Operational Summary Materials, gathering information and details from Department heads, Exchange Affiliate’s, and any other sources.
- Assist GM with reserve project submittal documents and materials.
- Other duties as they develop and assigned.
- Maintain Office Supplies (ordering and inventory control).
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- High School Diploma or GED required.
- Two (2) years of administrative work experience required.
- Background in hospitality field preferred.
- Knowledge of standard office practices, procedures, routines, and equipment.
- Knowledge of all Microsoft® Office products and proficient in the usage of.
- Knowledge of computers and skilled in the usage of.
- Knowledge of all departmental functions.
- Knowledge of email and memo etiquette.
- Basic knowledge of vacation ownership operations.
- Excellent organizational and planning skills.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to comprehend, interpret, and apply rules and regulations in accordance with established policies and procedures.
- Ability to accurately prepare detailed forms and documents.
- Ability to proofread documents.
- Ability to effectively convey information to managers/supervisors and/or employees.
- Ability to exercise good judgment and maintain confidentiality of critical and sensitive information, verbal conversations, financial matters, personnel records and reports.
- Ability to demonstrate excellent interpersonal skills using tact, patience, and courtesy.
- Ability to work independently and seek out answers on own, self-starter.
- Ability to establish and maintain effective working relationships with peers, employees, and management.
- Ability to assist and support others.
- Ability to work under pressure with frequent interruptions.
- Ability to a maintain professional appearance and demeanor, reflective of a positive impact on the Resort and SDC.
- Must be punctual in reporting to work and starting duties.
OPTIONAL SKILLS A PLUS:
- Knowledge of Spinnaker Resorts and/or the timeshare industry
WORKING CONDITIONS AND ENVIRONMENT
Working Conditions: Full-time position (8.5 hours day with minimum 30-minute lunch). Occasional overtime may be required based on business demands. Weekends as needed.
Environment: Work is performed primarily in a fast-paced environment with frequent interruptions.
BENEFITS (if eligible)
- Weekly Pay and Direct Deposit
- Health Insurance (Medical/Vision/Dental)
- Company-Paid Life Insurance
- Paid Time Off (PTO) Program
- Paid Vacation and Holiday Pay
- 401 (K) Retirement Plan with a Company Match (based on eligibility)
- Employee Wellness Programs
- Fitness Center Reimbursement
- Ongoing Professional Development Opportunities
- Employee Family & Friends Discounted Stays
- Various Employee Discounts (Local Businesses and National Retailers)
- Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
- Company-Supplied Uniforms and Equipment (Applicable Positions)
- Flexible Work Schedules
