Front Desk Night Auditor

***$1,000 Sign-On Bonus***

1-year previous experience with Marriott FSPMS Required to qualify for Sign-On bonus.
-----Payout Schedule: $250 after 30 days, $250 after 180 days, and $500 after 365 days.

***$500 Sign-On Bonus***

2 years previous hotel front desk experience to qualify for Sign-On bonus.
-----Payout Schedule: $125 after 30 days, $125 after 180 days, and $250 after 365 days.

Compensation: Hourly $21.75 USD

Job Description

This is an overnight shift position.

Job Overview: Balance room, restaurant, and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next-day operations.

Responsibilities and Duties:

• Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
• Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
• Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
• Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for next day operations

• Ensure all reports and backup vouchers are complete and filed properly.
• Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next-day operations.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.

• Basic mathematical skills and ability to operate a 10-key by touch.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Ability to access and accurately input information using a moderately complex computer.
• Ability to read, write and speak English sufficiently to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.

Other Expectations:

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends, and/or holidays.
• All employees must maintain a neat, clean, and well-groomed appearance (specific standards available).
• The employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations, and procedures to maintain a safe environment.

Qualifications:

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities necessary to perform the functions of the job.
• One-year experience in a similar size operation is preferred.
• Hotel experience preferred.
• Additional language ability preferred.

FULL-TIME POSTINGS:

We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf)

Spire Hospitality participates in E-Verify*