What are the responsibilities and job description for the Sales Manager position at Spot Freight Inc?
Spot was built on the belief that there is a better way to move freight; GREAT PEOPLE, GREAT TECHNOLOGY, and GREAT RELATIONSHIPS. We believe in keeping our promises, getting the little things right, and doing whatever it takes to ensure our customers’ freight arrives safely and on-time.
Spot is of the fastest growing companies in North America; consistently ranked on the Inc. 5000’s Fastest Growing Companies, IBJ’s Fast 25, and recently selected for Selling Power’s best companies to sell for 3 consecutive years. Since 2009, we’ve grown from two people in a small office to over 350 employees between our Indianapolis and Charlotte locations. And we won’t be stopping there. We have aggressive hiring goals and expansion plans for offices in multiple cities across the United States by 2023. We’re just getting started.
Sales Manager
As a Sales Manager at Spot, you are responsible for managing the productivity and development of a team of Account Managers. The Sales Manager ensures the growth and development of customer accounts through the strategic decision making and upholding Spot’s commitment to service. Our sales managers deliver continual feedback and sales coaching to their team to in order for sales reps to effectively do their work and achieve performance goals. They exemplify our core values and ensure all members of the team do the same.
Responsibilities:
- PEOPLE LEADERSHIP: Mentor and lead a team of inside salespeople; provide industry expertise, guidance and support daily. Deliver proactive and ongoing coaching, monthly 1:1’s based on KPI scorecards, and quarterly performance reviews.
- BUSINESS DEVELOPMENT: Ensure sales reps utilize new and effective sales techniques driving Spot’s value proposition. Direct the development and manage the execution of sales pipelines and strategies. Assist with submitting timely customer bid packages and RFPs.
- GROWTH STRATEGY: Review customer metrics in real-time, work with sales reps to grow existing relationships and develop customer growth strategies for each account.
- SALES DEVELOPMENT TRAINING: Provide continuous feedback and ongoing sales coaching, work with the Training and Development team to help maintain and continuously enhance sales training programs.
- PERFORMANCE MANAGEMENT: Set the direction and manage the deliverables of the team for sales performance, pipeline management, and customer service levels by ensuring specific KPIs and activity metrics are met.
- COMMUNICATION: Appropriately inform team on company and industry updates. Facilitate positive cross-departmental collaboration and communication, promote collaboration between customer and carrier sales departments
Qualifications:
- Minimum 5 years of sales experience, third party logistics industry experience preferred
- Proven individual performer with an ability to coach and lead
- Strong negotiation skills and extensive sales experience
- Strong organization and planning skills we well as effective written and verbal communication skills
- Ability to create and execute a sales plan
- Fluent with systems including but not limited to Excel, PowerPoint, CRM, TMS systems, and Power BI
Great Growth: Our fast-growing company allows you to create your own path. We hire people who are driven to succeed, and we back them up with the training and support that helps them grow.
Great People: Work in an inclusive culture with an engaged, energized team of people who are committed to a common vision of doing the little things right.
Great Technology: Red Technologies is a game-changing proprietary software that’s been designed and developed with our shippers, carriers, and drivers in mind.
Great Relationships: We are more than just a broker. Spot is dedicated to making sure every shipment, every customer, and every contract carrier is taken care of. That’s why, no matter what time or day, we're always available.
Great Benefits: Comprehensive medical, dental, and vision insurance. Company-paid STD and Life insurance. 401k with employer match and Paid Time Off. Modern, downtown office with a bowling alley and an on-site gym.
#MGRSPOT
Spot Freight provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please send an email to recruiting to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.