What are the responsibilities and job description for the Sales, Retail and Customer Support position at Sprague's Supply, Inc.?
Customer Service Representative
Duties:
- Provide exceptional customer service and support to clients
- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Upsell products and services to maximize sales opportunities
- Process sales transactions accurately using the POS system
- Maintain knowledge of product inventory and specifications
- Collaborate with team members to ensure customer satisfaction
- Handle customer escalations and resolve issues effectively
- Maintain a clean and organized work area
Skills:
- Strong sales skills with the ability to upsell products and services
- Fluent in English; additional proficiency in Spanish is a plus
- Excellent communication and interpersonal skills
- Proficient in using POS systems and other technical sales tools
- Strong organizational skills with attention to detail
- Ability to adapt to changing customer needs and provide personalized solutions
If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.
Please note that this position may require working on weekends or holidays. Training will be provided.
To apply, please submit your resume highlighting your relevant experience in customer service and sales.
Job Type: Full-time
Pay: From $10.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $10
