Server Assist. - Glorietta Trattoria, WY

Job Details

Job Location

Anvil Hotel - Jackson, WY

Description

Purpose:

Primary responsibility is to facilitate food service. Set tables, replenish supply of clean linens, silverware, glassware, and dishes. Serve food and beverage, and condiments to guests.

Essential Functions

• Speak with guests to ensure satisfaction with food and service, to respond to complaints, and to make conversation.
• Serve beverages, rolls, or butter to guests.
• Serve food to guests when servers need assistance.
• Organize prep items needed from different areas to ensure all items are in place and ready for service.
• Examine trays to ensure that they contain required items.
• Load trays with accessories such as eating utensils, napkins, or condiments.
• Polish dishes, kitchen utensils and equipment.
• Place food servings on plates or trays according to orders or instructions.
• Stack dishes for return to stewarding after meals are finished.
• Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Actively look for ways to assist both guests and coworkers.
• Maintain contact with kitchen staff, management, and customers to ensure that dining details are handled properly and guest concerns are addressed.
• Meet with supervisor to review assignments, anticipate business levels, changes and other information pertinent to the job performance.
• Review status of work and follow up actions required with supervisor prior to leaving.
• Other duties as assigned by supervisor.
  
  

Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Minimum Requirements

• Food handler certification required.
• Restaurant experience required.
• High School diploma or equivalent vocational training certificate preferred.
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with all levels of management, all departments and co-workers as part of a team.
• Must have ability to listen to and communicate information to guests and coworkers in a courteous and respectful manner.
• Ability to be a clear thinker, remain calm and resolve problems using good judgment.
• Must have basic knowledge of food and beverage preparation and service.
• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
• Must have the ability to communicate in English.
• Flexibility in schedule.