COO / Assistant Executive Director

Reports to: Executive Director | Full-Time | Exempt

At the Springfield Boys & Girls Club, we believe every young person deserves a safe place to learn, grow, and thrive. We’re seeking a passionate, organized, and people-centered Assistant Executive Director to help lead our Club, support our team, and ensure our programs deliver meaningful impact every day.

This is a senior leadership role for someone who thrives in a fast-paced, mission-driven environment and is excited to play a key role in shaping the future of youth programming in our community.

As Assistant Executive Director, you’ll partner closely with the Executive Director to oversee daily operations, lead Club programming, and support staff excellence.

Leadership & Programming

• Oversee all Club programs, including drop-in, licensed care, and teen programs
• Supervise the Program Director and program staff, ensuring consistent, high-quality programming
• Evaluate program outcomes and adjust offerings to meet member needs
• Set the Club’s annual program and staffing schedule

Staff & Culture

• Hire, train, supervise, and evaluate all program staff (full-time and part-time)
• Lead staff meetings and foster a positive, accountable team culture
• Ensure compliance with BGCA policies, EEC regulations, and safety standards
• Step into leadership when the Executive Director is unavailable

Operations & Compliance

• Conduct EEC and BGCA background checks
• Oversee payroll collection, time-off approvals, and staff scheduling
• Ensure accurate incident and accident reporting
• Maintain accurate program data in the Vision database
• Assist with grant compliance and reporting

Facilities & Community Engagement

• Oversee facility usage, rentals, and daily walkthroughs of indoor and outdoor spaces
• Work closely with the Facilities Manager to keep operations running smoothly
• Represent the Club at community events
• Give Club tours and attend special events, field trips, and fundraisers

Alumni & Volunteers

• Serve as the Club’s Alumni Coordinator, planning at least three alumni events annually
• Recruit, train, and manage volunteers and interns

• Associate’s or Bachelor’s degree (education, youth services, or related field preferred)
• At least 5 years of experience working with youth
• 3 years of supervisory experience
• Strong organizational, leadership, and communication skills
• Experience with program planning and staff management
• Knowledge of (or willingness to learn) EEC regulations and BGCA requirements
• Commitment to working with a diverse population and creating inclusive spaces
• Ability to multitask, problem-solve, and lead with confidence and compassion

This role is active and hands-on. Candidates must be able to:

• Lift equipment and move throughout the building regularly
• Participate in games and activities with members
• Maintain high energy and focus throughout the day
• Drive the Club vehicle as needed