What are the responsibilities and job description for the Surgery Scheduler - ASC Peoria position at Springfield Clinic?
The Surgery Scheduler is responsible for coordinating the scheduling of surgical and endoscopy patients, checking in patients for their scheduled procedures and performing general reception duties.
Job Relationships Reports to the applicable Manager
Principal Responsibilities
Schedule cases in appropriate rooms based on block or open time, ensure proper time allotments for each case, compose surgery schedule and distribute schedules.
Monitor equipment needs for each case to avoid conflicts with scheduling (microscopes, laser, video).
Process additions, deletions and changes on the daily schedules with notification to the appropriate Supervisor.
Attempt to meet the scheduling needs of the patient and physician.
Compile documents and compose patients' chart.
Check in patients, verify information on PRP/PRI screen, make appropriate changes needed, obtain signatures on appropriate forms.
Maintain Scheduling Guide.
Ensure confidentiality of patient information.
Perform reception duties; answer phones, send mailings, etc.
Perform other job duties as assigned.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to SC Way customer service philosophy.
Education/Experience
High School graduate or GED required.
BLS/CPR certification per American Heart Association guidelines required within 6 months of hire.
Knowledge, Skills and Abilities
Conduct themselves in a professional manner and follow the Clinic dress code.
Must be flexible in hours to provide adequate coverage.
Must possess manual dexterity required for use of keyboard
Possess accurate typing and computer skills.
Ability to organize and meet deadlines.
Possess good communication skills, oral and written.
Knowledgeable of medical and surgical terminology.
Working Environment
Office environment
Working under stress and use of telephone required
Some bending, stretching and light manual lifting required
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