What are the responsibilities and job description for the Night Auditor position at Springhill Suites by Marriott - Apex?
About us
We are professional and agile.
Our work environment includes:
- Modern office setting
- Food provided
Overview: We are seeking a dedicated Night Auditor to join our team at a hotel in the hospitality industry. The ideal candidate will have a passion for guest services and ensuring a seamless experience for all hotel guests. Responsibilities: - Perform night audit functions including reconciling daily transactions, preparing reports, and setting up breakfast service. - Greet guests upon arrival and provide exceptional customer service throughout their stay. - Handle guest inquiries, requests, and complaints promptly and professionally. - Operate phone systems to handle incoming calls and assist guests with reservations or inquiries. - Ensure the security of the property during the night shift. - Assist with guest check-ins and check-outs as needed. - Maintain a clean and organized front desk area. Requirements: - Previous experience in a hotel or hospitality setting is preferred. - Strong customer service skills with a focus on guest relations. - Proficiency in phone etiquette and handling guest inquiries effectively. - Ability to work night shifts and weekends as required. - Bilingual or multilingual skills are a plus. - Knowledge of hotel management systems is advantageous. Join our team as a Night Auditor to contribute to providing exceptional guest experiences in a dynamic hospitality environment.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Schedule:
- 8 hour shift
- Night shift
Work Location: In person
Salary : $15 - $16