What are the responsibilities and job description for the Relief Night Auditor position at Springhill Suites El Paso Airport?
Overview: We are seeking a reliable and detail-oriented Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. If you have a passion for hospitality, excellent customer service skills, and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Perform night audit procedures to ensure the accuracy of financial transactions and guest accounts - Verify and balance all revenue and settlement accounts - Prepare daily reports for management review - Handle guest check-ins and check-outs during the overnight shift - Provide exceptional customer service to guests, addressing any inquiries or concerns they may have - Assist with guest reservations and inquiries over the phone or in person - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure a seamless guest experience Skills: - Previous experience in hospitality management or front desk operations is preferred - Excellent phone etiquette and communication skills - Proficient in night audit procedures and hotel property management systems - Strong attention to detail and ability to multitask effectively - Ability to handle difficult situations with professionalism and grace - Bilingual or multilingual abilities are a plus, as we cater to an international clientele Join our team as a Night Auditor and contribute to creating memorable experiences for our guests. Apply today!
Job Type: Part-time
Pay: $11.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Schedule:
- Night shift
Work Location: In person
Salary : $11