What are the responsibilities and job description for the Guest Service Agent position at Springhill Suites Vero Beach?
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
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INCENTIVES AVAILABLE
- Vaccine Bonus: A one-time $50.00 bonus will be given to team members who receive the COVID-19 vaccine while employed by Peachtree Hospitality Management
- Vaccine Booster Bonus: A one-time $50.00 bonus will be given to team members who receive the COVID-19 booster vaccine while employed by Peachtree Hospitality Management
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This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Vero Beach, FL 32967: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Hotel experience: 2 years (Required)
- Marriott: 1 year (Required)
Work Location: One location
Salary : $50 - $0