What are the responsibilities and job description for the Houseperson position at Springwood Hospitality?
Thank you for your interest in our Brand-New SpringHill Suites by Marriott Easton PA.
Some of the benefits you will find working for Springwood Hospitality:
- Annual Retention Bonus, up to $1,000
- 401K with employer matching contribution
- Multiple team member "thank yous" throughout the year, centered around holidays and special events
- Salary starting at $16.50 per hour.
- Paid Time Off
- Flexible Schedule
- Competitive Wages
- Retention/Referral Bonus
- 401(k)
- 401(k) matching
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Who We Are: The SpringHill Suites is a Marriott branded Hotel with 113 brand new suites. Our guests are able to enjoy our 24 hour fitness center, lobby bar and complimentary breakfast.
Why Do We Do It: The work that you do will be remembered for generations to come and thus we are in more than the hotel business; we are in the business of making a long lasting impression on families and business travelers that will want to return.
Your work here has meaning. You are here to improve the lives of coworkers, guests, owners, and our community. Every day, you can improve lives in your own unique way and we strive to do the same for you, but it all starts with you.
Why We Are Different: We are focused on ensuring proper training not only for professional growth but for personal development. We embody the Springwood Essentials in our daily work routine as well as utilize these same Essentials in our everyday life. We look for creativity and self-leadership. People who don’t need to be told what to do to get things done. People who have an innate passion for making others’ lives better.
Apply Today!
Position Title: House Person
Immediate Supervisor: Executive Housekeeping Manager
Major Function:
- Responsible for the proper cleaning of rooms, halls, offices, and all public spaces; light maintenance duties and servicing guest needs.
Essential Functions:
- Provide the highest quality of service to the guest at all times.
- Clean and inspect all public areas to ensure cleanliness standards have are met and that all areas are guest ready.
- Assist room attendants with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies to room attendants.
- Collect trash throughout the hotel including: room attendant’s carts, vending areas, offices, trash receptacles, and restrooms.
- Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Shampoo carpet, strip and wax VCT floors, and steam clean ceramic tile throughout hotel on a regular basis.
- Assists guests with front door and in unloading baggage from vehicles.
- Assist in other minor maintenance tasks, such as cleaning filters, replacing light bulbs, checking pool chemicals, plunging toilets, changes batteries, etc.
- Assist housekeeping and laundry operations as needed.
- Assists with snow and ice removal as necessary.
- The ability to communicate with our guests in English is necessary to give them the service level expected.
- Ensures meeting room is set-up, clean and ready for guest use.
- Have a thorough knowledge of emergency procedures.
- Must be able to lift and carry 50 pounds; push and pull 100 pounds.
- Wear proper uniform at all times in accordance with the standards of appearance.
- Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
- Must be thoroughly familiar with Associate Handbook. Associate must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Associate Handbook.
- Other duties as assigned, of which the associate is capable of performing.
Salary : $17