Hotel Barista

Description

Summary:

The Barista is a professional who makes and serves beverages such as coffee, tea and specialty beverages. They are responsible for taking customer orders and payments.  They also clean and sanitize their work areas, seating areas and equipment/tools. Barista responsibilities include educating customers on our drinks menu, making recommendations based on their preferences, up-selling special
items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. 

Note: This position’s compensation will be based on qualifications and experience,
and includes wages and tips.  Ultimately, you’ll ensure an excellent drinking experience for our guests.

Duties and Responsibilities include the following.  Other duties may be assigned as needed.

• Greeting customers as they enter
• Providing customers with drink menus and answering their
questions regarding ingredients
• Taking orders while paying attention to details (e.g. preferences of
coffee blend, dairy and sugar ratios)
• Inform customers about drink specials and answer their questions
regarding ingredients
• Prepare beverages following our recipes
• Serve beverages and prepared food, like cookies, pastries and
muffins
• Receive and process payments (cash and credit cards)
• Keep the back bar and counter area clean
• Maintain stock of clean cups, plates, plasticware, etc.
• Check if brewing equipment operates properly and report any
maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to manager and recommend
new menu items
 

Qualifications

Requirements and skills

• Previous work experience as a Barista or Waiter/Waitress

• Hands-on experience with brewing equipment

• Knowledge of sanitation regulations

• Flexibility to work various shifts, as needed

• Basic math skills

• Ability to gauge customers’ preferences

• Excellent communication skills

• High school diploma; relevant training is a plus

Compensation / Benefits

• Hourly wages commensurate with experience ($13-$16/hour, plus

tips)

• Benefits identical to hotel benefits

• Background and drug screen required

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.’

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance

instructions, and procedure manuals. Ability to write routine reports and correspondence.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Education/Experience:

High school diploma or general education degree (GED); or one to two years related experience

and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use

hands, reach with hands and arms, and talk or hear. The employee is frequently required to

stoop, kneel, crouch or crawl and taste or smell. The employee is occasionally required to sit

and climb or balance. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to blood borne

pathogens.

EEO Statement

SRIM is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Salary : $13 - $16