What are the responsibilities and job description for the Diagnostic Engineer position at SRI Tech Solutions Inc.?
Job Title: Diagnostic Engineer /Customer Service Technical Content author
Location: Woodridge, Illinois
Job Description: Diagnostic Engineer /Customer Service Technical Content author
Responsibilities include but are not limited to:
Managing new vehicle programs to define the repair strategy
Participates in new program concept sheet reviews
Virtual architecture reviews
Create presentations to illustrate Risks/Issues, and adherence to program timelines
Works cross functionally with program teams, product development, service engineering, and the field.
Competitive and Internal Service Benchmarking including but not limited to:
Perform reviews on internal and external competitive best practices
Perform on vehicle reviews
Perform Service Repair Time Benchmarking
Utilize benchmarking results to influence and incorporate into repair strategy
Desired Skills:
Excellent presentation skills and verbal/written communication skills
Approachable with excellent interpersonal skills to work effectively across diverse teams
Familiarity with VisMockUp, CAD, Teamcenter or other engineering drawing systems
Diesel, Medium/Heavy Duty, and Electric Vehicle experience is strongly preferred
Ability to manage complex projects
MS Office Proficient