Tasting Room Sales Associate

We have an open full-time and a part-time position available for a friendly, service and sales-minded individual to join our outstanding St. Anne's Crossing Winery sales team!

We offer a competitive hourly rate, tip line, sales commissions, and a generous employee discount. In addition, full-time employees are eligible for our a comprehensive benefit package including medical, dental, vision, life and LTD, 401k, EAP and a Health Club membership discount!

As a part of the Wilson Artisan Wineries family, Tasting Room Sales Associates at St. Anne's Crossing Winery are responsible for providing the front line guest experience by developing relationships that promote the sale of wine, wine club membership, and increases brand loyalty.

If you are passionate and knowledgeable about wine and driven to provide exceptional hospitality we'd like to meet you!

DUTIES AND RESPONSIBILITIES:

• Ensures that all guests are greeted immediately upon entry to the Tasting Room and provided with experiences that will build brand loyalty.
• Communicates in a knowledgeable, professional and gracious manner to all guests in the Tasting Room.
• Maintains winery physical setting to reinforce standards of the brand by ensuring that displays of wine products are attractive and well-maintained.
• ID's guests to ensure each is of legal age to consume alcohol.
• Serves samples of wine for guests in both individual and group settings.
• Shares appropriate information and educates guests about the St. Anne's Crossing wines, brand history and sister wineries.
• Promotes the sale of wine products in the tasting room, pursues sales opportunities and encourages customers to buy St. Anne's Crossing wines and join the wine club.
• Accurately use POS registers and other winery systems to transact sales and maintain tasting room inventory.
• Accurately completes end of day reports, and reconciles daily sales and posts transactions.
• Demonstrates personal accountability in following all company policies and procedures.
• Performs opening and closing procedures, which includes but is not limited to: setup and breakdown of tables, chairs and all items related to Tasting Room function.
• Ensures cleanliness and aesthetics of the winery.
• Maintains physical inventory of merchandise items and restocks wine in the Tasting Room.
• Works closely with Tasting Room Manager, Wine Club Coordinator, Lead Sales Associate.
• Other duties and responsibilities as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.

• First-hand knowledge, appreciation and passion of wine and wine-related topics.
• Winery experience preferred.
• Must have strong verbal and written communication skills with the ability to speak in front of people.
• Retail sales and customer service experience: ability to present product, up sell & cross sell.
• Interpersonal awareness, relationship management and influencing skills.
• Computer skills: Microsoft Office and point-of-sale applications; Wine Direct is a plus.
• Database management and data entry experience a plus.
• Must have analytic ability for reporting.
• Available weekends and occasional holidays as required and extended hours in order to complete the job.
• Maintains a professional appearance.
• Must be a team player and maintain a positive disposition.

EDUCATION/EXPERIENCE:

• Minimum of one to three years related experience; Wine Club sales experience desirable
• High School diploma or AA degree

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to a combination of a tasting room and winery environment. Employee may also be occasionally exposed to wet or humid conditions, toxic or caustic chemicals, fumes or airborne particles, outdoor conditions and potential precarious spaces. The noise level in the work environment is usually moderate. Events can have higher level of noise at times.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Coordinate multiple projects or tasks
• Use hands and fingers to operate a register and pour wine
• Hear and speak to exchange information, and taste or smell
• Stand, move or walk for prolonged periods of time.
• Lift and/or move up to 50 pounds.
• Sit, stoop, kneel, crouch, walk and reach with hands and arms.

While every effort has been made to ensure the accuracy of this job post, not every situation that might arise may be covered here. As such, this job description may be amended at any time and the duties and/or responsibilities may change.

Wilson Artisan Wineries is an Equal Employment opportunity employer. Employment selection and related decisions are made without regard to race, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, pregnancy, genetic information, veteran status or any other characteristic protected under federal, state or local law.

Job Types: Full-time, Part-time

Benefits:

• Employee assistance program
• Employee discount

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay
• Tips

Application Question(s):

• Are you interested in a part-time or full-time position?
• What are your salary expectations for this position?

Education:

• High school or equivalent (Preferred)

Experience:

• Wine Sales: 1 year (Preferred)

Work Location: One location