Radiology Office Manager

SBH Health System is committed to improving the health, wellness, and well-being of the Bronx community and other catchment areas that it serves.  The realization of its mission is guided by our core values of Diversity, Respect, Integrity, Vision, and Excellence. This is an exciting opportunity to be part of our talented team and join our commitment with the execution of our mission. We are looking for a dynamic individual that will serve as the Radiology Office Manager. This newly created important role will be joined by creative and hard-working multi-modality imaging teams to take the lead with the following tasks:

• Makes Customer Service a priority, treating customers (patients, visitors, and coworkers) in a professional manner exercising courtesy and tact. Effectively communicates with patients and others about SBH services in their area(s) of expertise or responsibility and ensures that concerns, questions or issues reach the right person(s) in SBH in a timely fashion. 
• Performs supervision of all clerical/registrar personnel and performs those duties when necessary.
• Orders department supplies as needed and helps departmental personnel to do the same.
• Enters purchase requests for capital equipment and service agreements via Oracle system.
• Handles all aspects of breast care coordination for patients requiring breast procedures, including contacting physician, scheduling biopsy appropriates and arrange for follow up care.  Maintains accurate statistics and data needed for annual inspections for both mammography department and mobile mammography program.
• Keeps records of employees file to include annual health assessment, performance evaluations, etc. in organized fashion.
• Serves as an ancillary support for the radiology services responsible for organizing employees performance evaluations; Healthstream mandatory education completion; Annual Health Assessment; N95 mask fitting; Staff schedule and vacation requests; and other administrative support.
• Attends departmental and radiation safety committee meetings, takes minutes and maintains appropriate records.
• Coordinates with managers and supervisors with accurate review and collating E-time attendance records and approval.
• Performs other duties and responsibilities as directed by department head/supervisors, etc. and relevant to the performance of duties.

Qualifications:

PRINCIPAL MISSION:

To be as courteous and professional as possible to all patients, supervisors, physicians, and staff members when performing the responsibilities, as listed below, for all radiology modalities.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Work in a manner that supports the mission and vision of the SBH Health Healthcare System and performs in accordance with system-wide competencies and behaviors. Educate, and serve as resource to staff, providers on patients.

QUALIFICATIONS:

1. Education Required –Minimum Associate Degree required, Bachelors Degree preferred
2. Experience/Skills required- one year supervisory/management experience in a clerical setting similar or equivalent to the Radiology environment.
3. Medical Terminology/ Healthcare Access background preferred/Epic EMR preferred/MS word, Excel. PPT. etc.