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Community Monitor - Social Services

St. Charles Youth and Family Services
Milwaukee, WI Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025

St. Charles is a nonprofit organization that qualifies for Public Service Loan Forgiveness.

GENERAL SUMMARY:

Provide individual case management and monitoring services, via Global Positioning System (GPS), to youth and families through a multi-agency and community based collaborative service system. Monitoring of clients occurs throughout Milwaukee County and some surrounding communities. Monitoring includes, but is not limited to, homes, schools, jobs, community etc. Monitoring services occur 24/7 for all required and assigned youth to the program.

ESSENTIAL FUNCTIONS:

· Complete daily in-person community check-ins, including home and school visits, and document in appropriate system(s) per contract requirements.

· Travel within Milwaukee County to ensure youth’s full compliance with the court’s orders and curfews.

· Sustain timely responses to all inquiries by youth, families, service providers, and Milwaukee County Department of Youth & Family Services.

· Maintain professional interactions with school staff to monitor daily school attendance, address school behavior, and the performance of each youth to improve the youth’s functioning and behavior.

· Provide GPS monitoring of youth according to program expectations.

· Transport youth to court, as needed.

· Support the family decision-making process to empower the youth and family to avoid further law violations or continued involvement in the Juvenile Justice System.

· Prepare all necessary documentation according to agency & children’s court center time frames for all youth on caseload if/when case manager are out and/or as needed on a temporary basis.

· Supports the goals of the agency mission/vision.

· Adheres to St. Charles Youth & Family Services Policies and Procedures.

· Other duties as assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

· High School diploma or equivalent; Associate’s degree in Human Services, Criminal Justice or related field preferred

· One year experience with programs that serve targeted population.

· Knowledge base of adolescent and family issues and dynamics.

· Familiarity with database systems with ability to enter data frequently and timely.

· Knowledge of Milwaukee County (Department of Human Services, Children’s Court, Milwaukee Public Schools, and Milwaukee community based youth serving agencies.)

· Ability to prepare formal reports as requested

· Ability to present case in court if needed.

· Ability to document all interactions and activities in a timely manner.

· Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.

· Valid Wisconsin driver’s license and liability insurance.

· Ability to use vehicles including own for work related duties according to agency’s insurance liability standards.

· Ability to accurately perform record keeping and documentation entries.

· Ability to perform tasks using MS Windows applications and agency database systems.

WORKING CONDITIONS

· Indoor/outdoor requirements.

· Evenings and weekend requirements.

· Travel 70% using company vehicles.

In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Type: Part-time

Pay: From $20.20 per hour

Schedule:

  • Day shift
  • Weekends only

Education:

  • High school or equivalent (Required)

Experience:

  • Social Services: 1 year (Required)

License/Certification:

  • Driver's License & Auto Insurance (Required)

Work Location: In person

Salary : $20

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