What are the responsibilities and job description for the Patient Service Representative position at St Croix Regional Family Health Center?
Overview: We are seeking a dedicated Patient Services Representative to join our healthcare team. The ideal candidate will have experience in medical reception and possess knowledge of dental and medical terminology. This role requires exceptional organizational skills and the ability to maintain patient confidentiality. Duties: - Greet patients and visitors in a professional and courteous manner - Schedule appointments and maintain appointment calendars - Verify patient insurance information and assist with billing inquiries - Answer phone calls, respond to emails, and direct inquiries to appropriate personnel - Utilize Eaglesoft or similar software for patient data management - Ensure compliance with HIPAA regulations regarding patient privacy - Assist with administrative tasks such as filing, faxing, and scanning documents Experience: - Proven experience as a Medical Receptionist or Patient Services Representative - Familiarity with dental and medical terminology - Knowledge of Epic or similar electronic health record systems - Proficiency in using phone systems and other office equipment - Strong administrative skills with attention to detail - Ability to work effectively in a fast-paced environment while maintaining professionalism Preferred Skills: - Experience with Eaglesoft software - Understanding of HIPAA regulations - Previous front desk experience in a healthcare setting Join our team as a Patient Services Representative and contribute to providing excellent patient care while advancing your career in the healthcare industry.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee mentoring program
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Princeton, ME 04668 (Required)
Work Location: In person