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Patient Services Rep

St. Francis Health
Topeka, KS Full Time
POSTED ON 8/5/2025 CLOSED ON 8/9/2025

What are the responsibilities and job description for the Patient Services Rep position at St. Francis Health?

Overview

Join our team as a day shift, full-time, Patient Services Representative in Topeka, KS.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better



  • Thrive

    We empower our team with career growth opportunities, tuition

    assistance

    , and resources that support your wellness, education, and financial well-being.



  • People-First

    We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.



  • Make Healthcare Better

    We use advanced technology to support our team and enhance patient care

    Get To Know Your Team

    • The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

    Responsibilities

    • Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner.
    • Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures.
    • Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies.
    • Works under the supervision of the Patient Access Supervisor.

    Qualifications

    Job Requirements:Â

    • High School Diploma/GED
    • One year of experience in office setting customer service-related role

    Preferred Qualifications

    • CHAA (Certified Healthcare Access Associate)
    • Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification
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