Case Manager I - ISM/ANIMO)

Company Description

Background

Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice and throughout Los Angeles County.  The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through 20 programs in four pillars of service: Outreach and Engagement, Housing Services, Mental Health, and Education and Vocational Training.  St. Joseph Center serves more than 10,000 people each year. 

Brief Description of Principal Activities

Multifaceted intervention, prevention, mental health, and housing assistance is offered through street outreach and 9 service sites throughout Los Angeles County. St. Joseph Center also provides on-site services at five permanent supportive housing developments, and will provide services at an additional six more sites in the coming year.  St. Joseph Center’s total holistic approach to services provide our clients with the help they need to regain their stability.

Job Description

Job Summary

The Case Manager serves as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance with the rules and regulations established by the Los Angeles Department of Mental Health for contracted agencies while adhering to the mission of St. Joseph Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

The Case Manager’s key areas of responsibility include: 

Key Areas of Responsibility:

• Provide targeted outreach, engagement, and education activities to Latino individuals and families in order to increase awareness regarding overall mental health and health issues.
• Perform routine case management activities while working with other program staff providing services to clients.

Essential Duties:

• Help prospective clients gain access to needed community resources and support.
• Assist in establishing for services as defined by agency and funding sources.
• In conjunction with other staff, coordinate activities, recruit participants, arrange event logistics, and provide staff support.
• Facilitate therapeutic groups, including working alongside with other staff to develop and implement curriculums
• Assist and explore individual rehab sessions by providing coping skills to help support clients with mental well-being. 
• Participate in regular Latino ISM team meetings.
• Document all advocacy and case management activities as required by agency and/or funders.  

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

Qualifications

QUALIFICATIONS

Knowledge, Skills & Abilities:

• Fluency in Spanish/English language required.
• Interest in immigration issues and/or family systems is a plus.
• Must be highly motivated and a self-starter. 
• Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff. 
• Must have excellent administrative and organizational skills.

Experience:

• Experience providing mental health and substance use case management services in a community setting with at risk population, experience in Hispanic culture is preferred.

Education:

• Bachelor’s degree from an accredited college or university in social work, human services or a related field.

Direct Reports:

• This position has no direct supervisory responsibilities.

Computer Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and widely supported internet browsers.

Certificates, Licenses and Registrations:

• Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Valid automobile liability insurance.

Travel Requirements:

• Travel to meet clients may be required.
• Transport clients using company vehicle as needed. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Status: Full-Time/Non-Exempt 

Salary: $22.00 - 22.50

Employment with St. Joseph Center is contingent upon completion of satisfactory background check.

Benefits:

Excellent Benefits package available.

For consideration, please submit cover letter and resume. 

EEO:

St. Joseph Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, status as a veteran or any other characteristic protected under federal law. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

St. Joseph center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located  below. https://www.eeoc.gov/employers/eeo-law-poster