What are the responsibilities and job description for the Insurance Verification Representative position at St Josephs / Candler?
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Position Summary
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The Insurance Verification Representative is responsible for the efficient and accurate verification of insurance eligibility and patient registration. They will provide the Vascular Surgery service line assistance with office functions required to obtain and validate correct insurance information and perform accurate patient registration, check-in, and check-out. They will input insurance authorizations efficiently and correctly; register patients prior to their appointments; schedule appointments; collect necessary co-pays; route incoming calls to the appropriate resources; answer patient queries regarding their appointment and/or eligibility; and other duties as may be assigned by the Practice Manager for normal business function. The Insurance Verification Representative will collaborate with new patient coordinators inside of the clinics and the Central Billing Office to maintain accountability of insurance eligibility throughout the Vascular Surgery service line. As a patient-centric representative of Vascular Surgery, the Insurance Verification Representative must possess strong interpersonal skills and the ability to work well within a team. The individual must maintain a professional attitude while performing multiple tasks in a pressured environment.
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Education
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Associate's Degree - Preferred
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Experience
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1-2 Years hospital, medical or insurance setting - Preferred
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License & Certification
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None Required
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Core Job Functions
- Accurately verifies insurance coverage using all available resources. Corrects insurance mnemonic, policy number, etc. when needed. Documents verification in system. Registers and schedules patients accurately.
- Answers phone call timely and professionally; documents and/or routes calls appropriately.
- Collects patient payments; assists with bank deposits and daily front end closing.
- Obtains insurance verification and authorization for visits. Enters coordination notes and verifies other's notes are accurately documented. Works with insurance companies, branches, intake personnel and others as required to collect and manage needed information.
Salary : $16
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