ASSISTANT MANAGER

Carpenter Assistant Manager

St. Louis Public Library

St. Louis Public Library is seeking an Assistant Manager who is enthusiastic about working in a customer-centered environment and passionate about the mission of public libraries. Our ideal candidate is someone who is innovative and understands the importance of collaboration. Our new Assistant Manager must be committed to providing excellent customer service and serving a diverse community. 

This position assists in the direct supervision of staff and will require high-level decision-making in regards to customer service, staffing, programming, and community outreach. The successful candidate will be an adaptable problem-solver with strong interpersonal and time-management skills.

In this role you will:

• Assist in the management of branch staff, including the hiring, training, scheduling, evaluation, and potential discipline of staff.

• Motivate and coach staff through effective communication and embracing change.

• Ensure customers are following library policies and help contribute to a safe environment.

• Assist in the daily operation of a busy regional library including circulation, reference, readers’ advisory, technology assistance, and programming.

• Work with librarians and managers systemwide to develop and execute strong public services.

• Assist in the development of system policies and strategic plans.

• Serve on system-level committees and assist with system projects.

• Represent the Library at outreach events in the community.

You’ll need to be:

• Friendly, outgoing, and able to build relationships at all levels.

• Strategic about engaging staff to meet and exceed library goals.

• Able to see the big picture and promote system-wide consistency and excellence of service.

• Capable of effectively presenting information and responding to questions from groups of managers, clients, customers, and the public.

• Flexible, positive, and willing to work with customers and staff to successfully resolve problems. 

• Organized and able to work with competing tasks and priorities.

You’ll need to have:

• Bachelor’s degree with three years of experience in public libraries OR a Master’s Degree in Library Science or a related field with two years of experience in public libraries OR a combination of education and experience. Candidates currently enrolled in library school are encouraged to apply.

• Customer service experience.

• Strong communication, writing, and speaking skills.

We’d love it if you also have:

• At least one year of supervisory experience 

• Experience with library software

• Skill with Google Workspace

You will get:

• Competitive salary range starting at $51,765

• Medical, dental, and life insurance

• Paid vacation, holidays, and sick days

• Pension plan through the Employees Retirement System of the City of St. Louis

• Professional development

Hours for this position are:

Tuesday 8:30-5:30, Wednesday & Thursday 11:15-8:15, Friday & Saturday 8:30-5:15 Hours subject to change.

About SLPL:

St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis.  With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff.  Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 16 locations in a relatively small city of 61 square miles.  These range from our magnificent Central Library – one of the world’s great public libraries – to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities.  St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission.  Outreach into our varied communities, marketing the Library’s remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library.  

About the neighborhood:

Carpenter serves a diverse population, including the neighborhoods of Tower Grove East, Tower Grove South, Benton Park, Benton Park West, and Dutchtown. It recently celebrated its 95th anniversary in its current location (although the building has been expanded and renovated since it opened in 1927). Our collections reflect the diversity of our community, as do our programs and services. 

To apply:

If you are interested in this opportunity, please visit slpl.org and click on the Careers link, and submit both your cover letter and your resume with your application. Thank you! 

Salary : $51,765 - $0