What are the responsibilities and job description for the Network Administrator - Court Administration position at St. Lucie County Board of County Commissioners?
CLASS SUMMARY
Provide monitoring, management, and operational support of LAN/WAN network architecture, including network administration tasks involving Cisco and FortiNet switching and firewalling infrastructure; enterprise wireless systems utilizing 802.1X authentication; Microsoft 365; power management and conditioning systems; site-to-site and remote access VPNs; VoIP; physical and virtual server environments, including Hyper-V; Windows and Linux server administration, including new server builds, patching, and general system administration; server backup and recovery operations using Veeam; patch management and endpoint lifecycle management using SCCM and Intune; Active Directory; Group Policy; workstations; and other networked endpoints (e.g., codecs, cameras). Demonstrates appropriate solutions to errors or operational issues and assists with the support and execution of disaster recovery plans.
COMPETENCIES/RESPONSIBILITIES
Data Responsibility
Coordinates or determines time, place, or sequence of operations or activities based on analysis of data and possibly executes determinations or reports on events.
People Responsibility
Persuades or influences others in favor of a service, course of action, or point of view.
Assets Responsibility
Requires minimum responsibility for only small quantities of low-cost items or supplies where opportunities for achieving economies or preventing loss are negligible.
Mathematical Requirements
Uses practical application of fractions, percentages, ratios and proportions, measurements, or logarithms; may use algebraic solutions of equations and equalities, deductive geometry, and/or descriptive statistics.
Communications Requirements
Reads scientific and technical journals, abstracts, financial reports, and legal documents; writes complex reports; makes presentations to professional groups.
Complexity of Work
Performs work involving the application of logical principles and thinking to solve practical problems within or applying to a unit or division of the organization; requires continuous, close attention for accurate results and frequent exposure to unusual pressure.
Impact of Decisions/Errors
Makes decisions with moderate impact - affects those in work unit.
Equipment Usage
Leads or handles machines, tools, equipment or work aids involving moderate latitude for judgment regarding attainment of a standard or in selecting appropriate items, such as computer applications.
Safety of Others
Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.MINIMUM EDUCATION AND EXPERIENCE GUIDELINES
Education
Bachelor's degree in computer science, information systems, computer, engineering, or a closely related field.
Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Experience
Three (3) years of progressively responsible experience in Information Systems with work experience in software and server administration, network administration, and desktop administration, or any satisfactory combination of equivalent training and experience.
CERTIFICATION, LICENSE, AND SPECIAL REQUIREMENTS
Network or CCNA certification is required. Valid Florida Driver’s License.Pay Grade 0
Additional Information:
Benefits: County funded state position – therefore benefits are different than what is listed on the benefits tab of this posting due to State and County interlocal agreement
PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 1 background screening.
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Provide monitoring, management, and operational support of LAN/WAN network architecture, including network administration tasks involving Cisco and FortiNet switching and firewalling infrastructure; enterprise wireless systems utilizing 802.1X authentication; Microsoft 365; power management and conditioning systems; site-to-site and remote access VPNs; VoIP; physical and virtual server environments, including Hyper-V; Windows and Linux server administration, including new server builds, patching, and general system administration; server backup and recovery operations using Veeam; patch management and endpoint lifecycle management using SCCM and Intune; Active Directory; Group Policy; workstations; and other networked endpoints (e.g., codecs, cameras). Demonstrates appropriate solutions to errors or operational issues and assists with the support and execution of disaster recovery plans.
| ESSENTIAL DUTIES | % OF TIME |
| Network Monitoring and Troubleshooting: Monitor network performance, availability, and security using network monitoring tools. Identify and resolve network issues such as connectivity problems, bandwidth bottlenecks, and network hardware or software failures. | 10 |
| Troubleshooting and Problem Resolution: Identify, troubleshoot, and resolve computer software, virtual communication, and hardware issues. Utilize diagnostic software, technical troubleshooting processes, and expertise to promptly diagnose and rectify anomalies or malfunctions. Report issues and provide comprehensive documentation of problem-solving steps and resolutions. | 10 |
| Network Setup and Configuration: Deploy local area networks (LANs), wide area networks (WANs), and other network infrastructures. Configure routers, switches, firewalls, and other network devices to ensure optimal network performance and security. | 10 |
| Network Documentation and Diagramming: Create and maintain network documentation, including network diagrams, configurations, and inventory. Document network architecture, IP addressing, device configurations, and network connectivity details for future reference and troubleshooting. | 10 |
| Network Maintenance and Upgrades: Perform routine maintenance tasks such as firmware updates, patch management, and network device configurations. Upgrade network infrastructure components as needed to meet evolving business needs and technology advancements. | 10 |
| Network Performance Optimization: Analyze network traffic patterns and optimize network performance. Identify areas of congestion, latency, or other performance issues, and implement solutions to improve network efficiency and user experience. | 10 |
| Network Capacity Planning: Monitor network usage and plan for future capacity needs. Assess network bandwidth requirements based on current and projected usage patterns, and make recommendations for network upgrades or optimization. | 10 |
| Network Troubleshooting and Support: Provide technical support and troubleshooting for network-related issues. Respond to user inquiries, resolve network connectivity problems, and assist with network-related software or hardware installations. | 10 |
| Server Operating System Installation: Install and configure server operating systems (e.g., Windows Server, Linux distributions) on new or existing server hardware. Follow best practices for server operating system setup, including partitioning, disk configuration, and driver installations. | 5 |
| Patch and Vulnerability Management: Develop and implement processes for managing patches and vulnerabilities in the LAN and WAN infrastructure. Stay updated on security vulnerabilities and advisories related to networking components and ensure timely patching and mitigation to reduce the risk of exploitation. | 5 |
| Virtual Communication Support: Provide support for virtual communication tools and platforms, such as video conferencing software, collaboration tools, and remote access systems. Troubleshoot connectivity, audio/video problems, and other virtual communication-related challenges. Offer guidance and assistance to users to maximize their productivity and efficiency in virtual work environments. | 5 |
| Software Applications Setup and Support: Analyze and configure software applications related to the judicial viewer, digital court recording system, audio/video applications, Microsoft applications, and other software applications developed by the court technology team and external vendors. | 3 |
| Security Governance: Provide guidance and support to IT management and IT staff on security-related matters. Collaborate with stakeholders across the organization to ensure information security is integrated into business processes and projects. | 2 |
COMPETENCIES/RESPONSIBILITIES
Data Responsibility
Coordinates or determines time, place, or sequence of operations or activities based on analysis of data and possibly executes determinations or reports on events.
People Responsibility
Persuades or influences others in favor of a service, course of action, or point of view.
Assets Responsibility
Requires minimum responsibility for only small quantities of low-cost items or supplies where opportunities for achieving economies or preventing loss are negligible.
Mathematical Requirements
Uses practical application of fractions, percentages, ratios and proportions, measurements, or logarithms; may use algebraic solutions of equations and equalities, deductive geometry, and/or descriptive statistics.
Communications Requirements
Reads scientific and technical journals, abstracts, financial reports, and legal documents; writes complex reports; makes presentations to professional groups.
Complexity of Work
Performs work involving the application of logical principles and thinking to solve practical problems within or applying to a unit or division of the organization; requires continuous, close attention for accurate results and frequent exposure to unusual pressure.
Impact of Decisions/Errors
Makes decisions with moderate impact - affects those in work unit.
Equipment Usage
Leads or handles machines, tools, equipment or work aids involving moderate latitude for judgment regarding attainment of a standard or in selecting appropriate items, such as computer applications.
Safety of Others
Requires some responsibility for safety and health of others and/or for occasional enforcement of the standards of public safety or health.MINIMUM EDUCATION AND EXPERIENCE GUIDELINES
Education
Bachelor's degree in computer science, information systems, computer, engineering, or a closely related field.
Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.
Experience
Three (3) years of progressively responsible experience in Information Systems with work experience in software and server administration, network administration, and desktop administration, or any satisfactory combination of equivalent training and experience.
CERTIFICATION, LICENSE, AND SPECIAL REQUIREMENTS
Network or CCNA certification is required. Valid Florida Driver’s License.Pay Grade 0
Additional Information:
Benefits: County funded state position – therefore benefits are different than what is listed on the benefits tab of this posting due to State and County interlocal agreement
PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 1 background screening.
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Salary : $75,000