Purchasing Service Line Manager

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Responsible for all purchasing activities of the respective network service lines. Manages Buyers and Purchasing Clerks performance in order processing, sourcing of supplies, pricing, and financial analysis. Establishes goals and objectives with service line personnel. Identifies and implements cost savings opportunities for supplies, equipment and purchased services. Performs and presents financial analysis to Value Analysis teams. JOB DUTIES AND RESPONSIBILITIES: Monitors compliance with goals, objectives, policies and procedures of the department with assigned service line personnel. Participates in hiring and development of service line personnel. Completes annual performance evaluations. Creates individual staff development plans while providing coaching and mentoring to develop each staff member to their full potential. Drives cost savings opportunities for Network through standardization and utilization by working closely with department managers, physicians and other clinicians to improve purchasing processes, communications, and customer service. Manages customer relations to ensure high degree of customer satisfaction and customer service as measured by annual customer satisfaction survey. Responsible for sourcing supplies, equipment and purchased services to identify best value to the Network. Leads the Value Analysis process for assigned service lines to identify and implement cost savings and improve supply chain processes. Provides guidance and direction for Value Analysis team members and Network departments as it relates to fiscal responsibility and Value Analysis principles. Prepares, manages and conducts detailed analysis on opportunities for presentation to respective Value Analysis teams and senior administration. Routinely reviews contract files for expirations and opportunities to bid. In collaboration with key stakeholders develops Requests for Proposal (RFP) and conducts the process through to final negotiations with vendor on pricing and terms. Collaborates with legal department to finalize contract language. Manages contract portfolio in respective service line to for price accuracy, contract expiration dates, and opportunities to renegotiate contracts. Performs price verification and updates the information system in response to invoice price discrepancies. Prepares new contract price files for the Materials Management System Analyst. In collaboration with Accounts Payable, works to resolve invoice discrepancies. . Maintains accurate consignment records for the support of Risk Management and the Inventory Control department. Responsible for supplier relationship management including compliance to Network policies and procedures, vendor behavior and vendor competency. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external). Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and safety. Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. PHYSICIAL AND SENSORY REQUIREMENTS: Standing for up to 4 hours, up to 1 hour at a time. Walking for up to 4 hours per day, 1 hour at a time. Sitting for up to 8 hours per day, 4 hours at a time. Frequently uses fingers for data entry, etc. Frequently uses hands for filing, telephone and loading printers with paper. Uses upper extremities to lift up to 30 pounds. Stoops, bends or reaches above shoulder level. Hearing as it relates to normal and phone conversations. Seeing as it relates to general vision, near vision, peripheral vision and visual monotony. EDUCATION: Bachelor's Degree in Business Administration or related field and/or 7-10 years’ experience in healthcare setting. TRAINING AND EXPERIENCE: Experience in Purchasing or Materials Management preferred. Clinical background is a plus. Must be accurate in dealing with financial information and spreadsheets. Management experience required. Experience with computer/Microsoft Excel or Access required. WORK SCHEDULE: Day shift, Monday through Friday, with other hours based on the needs of the department. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300 outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers.. Learn More Here.