What are the responsibilities and job description for the Member Service Associate position at St. Mary's Bank?
WHAT'S NOT TO LOVE ABOUT WORKING AT ST. MARY'S BANK?
At St. Mary's Bank, we take pride in our heritage as New Hampshire's- and the Nation's- first credit union. For over a century we've been committed to the credit union philosophy of "people helping people."
St. Mary's is a cooperative financial institution, which means that our success, depends on the success of our members. As a solid, stable financial institution with over a century of success, we have created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.
THE BEST JOBS ENRICH YOUR LIFE WITH MUCH MORE THAN JUST MONEY
St. Mary's Bank offers its employees highly competitive compensation packages. But that's just the beginning of what makes working on our team so rewarding. At St. Mary's:
- You have the opportunity to do what you do best everyday
- Your opinions count
- Your fellow employees are committed to quality
- Your job is important
- You are directly connected to the company's mission
- You will have opportunities to learn and grow
- You have an opportunity- and a duty- to serve your community through volunteerism
While demonstrating Organizational Excellence, you will be responsible for the following outcomes:
- Provide best in market service to the membership
- Offer products, services and financial solutions to the membership
- Meet cross-sell, deposit and loan production goals
- Accurately process deposit and loan accounts for the membership
REQUIREMENTS
- Minimum of Associates degree, desired
- One year experience as a customer service representative with a financial institution
- Proven track record in loan origination, sales and member service
- Knowledge of financial deposit and loan products
- Proven ability to prioritize tasks, demonstrate time management, apply analytical/problem solving skills
- Excellent written and verbal communication skills required
- Present a professional image to the member and the community
- Computer experience required with knowledge of Microsoft Office
- Ability to take on varied assignments and work flexible schedule, including Saturdays