Marketplace Shift Supervisor

St. Norbert College (SNC), a nationally-ranked, private, Catholic, liberal arts college is seeking a Marketplace Shift Supervisor. This position is responsible for supporting Ruth’s Marketplace in the absence of the Manager and P.M. Assistant Manager. This is a working supervisor position that spends a majority of the shift working in the Marketplace servery as well as training and overseeing the work of students. Specific responsibilities Direct and oversee the work of 10-12 students in the Marketplace servery. Assigns workstations. - 20% Oversee meal service, using standardized procedures and safe use of equipment to ensure the quality of items. Serve food in a timely manner while providing excellent customer service. Monitors and records food and equipment temperature levels according to food safety practices. - 25% Train students to work all stations in Marketplace servery, dish room and seating areas. This includes safe use of equipment, proper cleaning procedures and closing duties. - 15% Support summer conference and catering business, including general housekeeping, deep cleaning and meal service. - 10% Clean and sanitize all work areas, dinnerware, equipment and supplies. - 10% Closes meal service following standard procedures. Locks and secures Marketplace. Documents progress reports at the end of day, closes the cash register and makes cash deposits. - 10% Set up, clean up stocking and replenishing of food, equipment and dinnerware during shift. Maintain inventory, stock food, stock coolers, prep food, sweep and mop, take out garbage and recycling, wash pots, pans and dishes. - 10% Perform additional duties as assigned and attend College required training. Regular attendance is required. Work in a manner that is aware of personal safety and the safety of others and observes safety, health and sanitation codes, regulations, or practices required by the College or governmental authority. Required Minimum Qualifications: Education - High School Diploma or equivalent Experience and Credentials - 2 years of retail/institutional food service experience or equivalent. 1 year of supervisory and cash handling experience Ability to obtain ServSafe Manager certification upon hire Demonstrated experience working in and fostering a diverse campus environment or commitment to do so as an employee of St. Norbert College. Knowledge, Skills, and Abilities - Ability to work in a fast paced environment. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Ability to talk politely and resolve customer service issues. Ability to multitask, meet specific deadlines, and prioritize tasks and assignments. Ability to communicate verbally and in writing. Skilled in basic math computations such as addition, subtraction, multiplication, and division. Knowledge of computer programs (Microsoft Office, Google Apps) and ability to learn upgrades and new programs as needed. Ability to exercise good judgment and decisions in an expeditious manner. Skilled at setting a good example for others. Ability to concentrate and focus in a noisy environment. Ability to pass a post offer functional capacity test. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Working Conditions: Regular work hours are M – F, 12:00 pm – 8:00 pm. This position is expected to work on campus on a regular basis. Rotating weekends every 5 - 6 weeks. Mornings are generally not required and the position is not expected to travel. Wet floors, noisy, repetitive movements, active during the entire shift. This is a 12 month position that works 10 months at Ruth’s, and 2 months as summer conference business support. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the duties and responsibilities of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform this job. Walking and standing the entire shift working on campus in a dining room environment. Replenishing food and equipment in a fast paced environment. Lifting below the waist occasionally up to 50 lbs. Lifting, carrying, pushing, and pulling no more than 30 lbs occasionally. Will need to move within the kitchen area with occasional meetings in other buildings on campus. The College offers an outstanding benefits package including health, dental, and life insurance, retirement plan; paid time-off and tuition waiver. Only internal applications will be considered at this time. Applications received by October 25th are ensured of receiving full consideration. Statement on Diversity, Equity and Inclusion: St. Norbert College provides safe, inclusive, and anti-racist educational and work experiences for our faculty, staff, and students of color, congruent with our Catholic, Norbertine, and liberal arts values. Therefore, we invite candidates who have demonstrated a commitment to equity, diversity, inclusion, and belonging to join our community of teaching and learning. We are seeking to hire staff who are committed to infusing equity, diversity, inclusion, and belonging (EDIB) into their work. The college supports educational experiences that challenge students, faculty, staff, and administrators to expand their awareness of factors that impede our appreciation of both the richness and complexity of diversity. Opportunities to confront, examine, and renegotiate our understanding of power, privilege, and inequality as they are manifested in our society will be key to these endeavors. Non-Exempt Scheduled Weekly Hours: 40 The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. St. Norbert College, a Catholic institution rooted in the Norbertine tradition, welcomes applications from members of all backgrounds and faith traditions. The College’s mission emphasizes the Norbertine vision of community and includes providing “an educational environment that fosters intellectual, spiritual and personal development.” We seek those who will contribute to our mission and support our commitment to building a vibrant, diverse and spiritually engaged community (https://www.snc.edu/mission/gettingtoknow.html). The College offers an outstanding benefits package including health, dental, and life insurance, retirement plan; paid time-off and tuition waiver. St. Norbert College is an equal opportunity employer and is committed to enhancing the diversity of our people, ideas and talents. We welcome individuals with diverse experiences, backgrounds, and skills to join our college community in our pursuit of inclusion and excellence. Applications from members of underrepresented groups are strongly encouraged (https://www.snc.edu/diversityaffairs/). Notice: If you are an Current Employee or Student, please log into Workday to search for and apply to jobs using the Career application 'Find Jobs' report. Your application, if submitted using this portal, cannot be moved forward. What is it like to work at SNC? There's so much to experience – and enjoy! Learn about the many benefits that extend well beyond a paycheck. View UnitedHealthCare Transparency in Coverage information. View Transparency in Coverage Frequently Asked Questions.