Quality and Population Health Navigator (LPN)

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 40 Work Shift: 8:00am to 5:00pm (Monday thru Friday) Summary of the Job: Supports the Quality and Population Health Program as the initial contact between our quality and population health initiatives and identified patients as part of an interdisciplinary team. Responsible for reviewing, collecting, and analyzing encounters, and other clinical data required to measure and ensure quality standards of care are provided to all St. Tammany Physician Network (STPN) primary care patients. Reviews patient charts and engages patients or caregivers in closing gaps in care, population health initiatives and coordinating PCP appointments via outreach and education. Provides physician assistance and support by utilizing care coordination notes and communications to assist with closing gaps in care and compliance with prescribed treatment plan. Documents in and updates the EMR as needed. Provides formal activities report and updates to the Quality & Population Health Manager on a monthly basis. Works closely with other decision support resources throughout STPN. Maintains HIPAA standards and ensures confidentiality of protected health information. Performs miscellaneous duties related to STPN quality and population health management as needed. Minimum Qualifications: Graduate of a school of nursing and maintains a current nursing license issued by the Louisiana State Board of Nursing. Strong computer skills required and must be proficient with Microsoft Office applications including Word, Excel and Outlook. Good working knowledge of ICD-10 and CPT Coding. Preferred Qualifications: Strong healthcare background with at least 2 years’ clinical experience, ambulatory setting; knowledge of and experience with EMR systems a plus, Epic experience; Knowledge of and experience with HEDIS, CAHPS and Part D Safety measures. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 10 pounds is required. Must be able to work with a moderate level of noise. Physical Effort required: Constant (67%-100%) – reaching, talking, hearing, seeing Frequently (34%-66%) – NONE Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing, stooping, crouching, handling/feeling EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law. St. Tammany Health System is a full-service acute care facility that delivers today’s life-improving procedures with the latest technology, highest quality and the utmost care to area residents. From wellness and prevention to diagnosis, treatment, rehabilitation and recovery, the St. Tammany Health System delivers the very latest technology, the most accomplished specialists and highly personalized, caring staff to ensure patients and their families receive world-class healthcare close to home. St. Tammany Health System is an independent service district in a clinically integrated partnership with Ochsner Health System. Together, the two organizations focus on aligning their healthcare offerings to best serve patients and families in west St. Tammany Parish and surrounding areas.