Sales Associate

As a Sales Associate you will be an ambassador of Stage Stop Candy and an integral part of our customer experience. You will be responsible for supporting and executing the day-to-day operations of the business. You are the first point of contact with our customers and the driving force behind our exceptional customer experience. As a Sales Associate you are expected to connect with and sell to our customers, while maintaining brand standards and upholding the policies set forth by Stage Stop Candy.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide an exceptional customer experience, by always communicating information in a manner that is friendly, fun, and consistent with brand standards
• Meet individual and team goals that drive the overall success of the store
• Handle all cashier duties with a high level of accuracy
• Understand and promote current in-store promotions and events
• Maintain store standards that support the visual presentation and enhance the customer shopping experience; recover and replenish the store as needed
• Escalate any issues/complaints to store management in timely and effective manner to minimize negative impact on customer experience
• Contribute to a positive work environment by consistently treating all customers, guests, and employees with respect
• Remain up to date on all policies, procedures, and guidelines set by Stage Stop Candy
• Take in-the-moment feedback from the management adjusting behaviors as needed

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Minimum High School Diploma or GED
• Previous retail experience preferred
• Excellent interpersonal skills with the ability to build and maintain strong working relationships
• Must be friendly, outgoing, and confident with an ability to easily build rapport when meeting new people
• Ability to work a flexible retail schedule to meet the needs of the business, which will require weekends and select holidays
• Must be able to lift up to 30 pounds with or without reasonable accommodations
• Demonstrated ability to work as part of a team and take initiative independent of direct supervisor
• Knowledge and appreciation of Stage Stop Candy’s products and history

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The Sales Associate position requires the ability to process information and merchandise through a point of sale system; the ability to communicate with coworkers and customers; the ability to read, count and write to accurately; the ability to freely access all areas of the store including sales floor, stock area, and manufacturing area; the ability to wrap packages and tie twist ties (bows); and the ability to move or handle merchandise throughout the store weighing up to 30 pounds.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the applicant will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $16 - $19