What are the responsibilities and job description for the Branch Manager position at Stanley Steemer - Des Moines, IA?
Company Overview
Stanley Steemer has been a leader in the cleaning industry since 1947, evolving from a home-based carpet cleaning company into a nationally recognized brand synonymous with clean, healthy homes and businesses. Based in Dublin, Ohio, we pride ourselves on our family-owned values and commitment to exceptional service through our extensive network of franchises across the United States.
Summary
As a Branch Manager at Stanley Steemer, you will oversee the daily operations of our branch, ensuring that we deliver top-notch cleaning services while maintaining high standards of customer satisfaction. This role is pivotal in driving business growth and upholding our reputation as the world’s best carpet cleaning company.
Responsibilities
- Lead and manage branch operations to ensure efficient service delivery and customer satisfaction.
- Develop and implement strategies to meet sales targets and increase market share.
- Supervise staff, providing training and support to enhance team performance.
- Monitor financial performance, including cash handling and expense management.
- Ensure compliance with company policies and industry regulations.
- Foster a positive work environment that encourages teamwork and professional growth.
- Engage with customers to resolve issues and promote additional services.
- Maintain inventory levels and oversee equipment maintenance.
Qualifications
- Proven experience in a management role within the service industry, preferably in cleaning or related fields.
- Strong customer service skills with a focus on client satisfaction.
- Demonstrated ability in sales management and achieving financial goals.
- Effective leadership skills with experience in team development.
- Basic math skills for financial reporting and cash management tasks.
- Familiarity with industry regulations is a plus.
If you are ready to take charge of your career and lead a dedicated team at Stanley Steemer, we invite you to apply today! Join us in delivering exceptional cleaning services that make homes healthier.
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Paid time off
- Relocation assistance
Experience:
- Management: 1 year (Preferred)
Work Location: In person
Salary : $40,000 - $65,000