Junior IT Analyst

Best known for computer programs that extend and enrich the Windows experience, as well as for developing and publishing award-winning PC strategy games, Stardock is seeking a Junior IT Analyst to support our computer systems and network infrastructure.  This is a salaried, full-time position at our Plymouth, Michigan office.  

Primary Responsibilities Include

• Assist with day-to-day operations of the Plymouth, MI office.
• Support the provisioning and installation of new desktop computers.
• Help troubleshoot basic problems reported by users, escalating complex issues as needed.
• Provide input on future upgrades.
• Participate in a scheduled on-call rotation for handling server issues outside of working hours.
• Assist in maintaining network and system security.
• Document system configurations, changes, and procedures.
• Maintain an Asset Inventory system.
• Support the administration of Active Directory.
• Assist in managing servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates, and patches.
• Support LANs, VPNs, Internet, and intranet systems.
• Help manage a virtualized server infrastructure using VMWare.
  
  

Relational Responsibilities Include

• Team player with a positive attitude
• Ability to manage multiple priorities and adapt well to changes in the work environment
• Efficiently interact with all users at various skill levels
• Communicate effectively both in written and verbal exchanges
  
  

Education And/or Experience Desired

• 1-2 years IT support experience
• Associate’s Degree or equivalent experience preferred; Bachelor’s Degree is a plus but not required.
  
  

The salary for this position ranges from $50,000 to $60,000 annually, depending on your qualifications, experience, and expertise. Stardock is committed to offering a competitive compensation package tailored to the right candidate.