What are the responsibilities and job description for the Provider Engagement Specialist position at Starkey?
We are looking for a hard-working, energetic Provider Engagement Specialist that will support the Network Management & Operations team as needed. Key focus being on network growth, development, conversion rates and retention through means of recruiting, educating, developing, and maintaining positive relations with the Start Hearing Provider Network.
By understanding and anticipating needs, questions and concerns, the Provider Engagement Specialist creates an effortless experience, making it easier to do business with SH. Training and educating providers every step of the way, whether electronically, over the phone or face to face, this individual will enable our providers to make informed decisions to maximize patient benefits, satisfaction, and outcomes.
Hearing is key to our health and happiness. Starkey is much more than the hearing aids we produce. We are in the business of connecting people and changing lives. We believe being able to hear the world and the people around us is as essential to the human experience as breathing. Many recent advances are already being recognized as disruptive technologies that have positioned Starkey hearing aids as the industry’s first devices that go beyond providing just audiological amplification. Our hearing aids now incorporate Artificial Intelligence, embedded activity sensors, language translation and transcription services, as well as an always-on personal voice assistant.
Requirements:
- Bachelor’s Degree preferred, or 3 years’ experience in lieu of degree
- High School diploma or equivalent required
- 3 years health industry experience
- Knowledge of health insurance industry, health plans, contracting and credentialing
Our provider engagement specialist will:
- Recruit network accounts (owners, locations and providers) to expand footprint – with clear goals and guidance provided
- Prepare and deliver in-depth provider training & education: to include contract to claim process, as well as the SoundGear model supporting network development efforts as the provider’s first resource to learn more about the network
- Proactively reach out to internal teams and partners to help reinforce provider conversion rates, retention & satisfaction – with primary focus on assigned Key Accounts
Our culture:
- An experienced team built around a culture of professional growth and knowledge-sharing
- We celebrate innovation – creatively serving our customers better than anyone else
- Global leader in design, development, and distribution of comprehensive hearing technologies
- We serve with passion, purpose, and excellence
- We work so people can hear!
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