What are the responsibilities and job description for the Daylife and Programming Coordinator position at Starwood Hotels?
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Daylife Programming Coordinator Programming Coordinator will be responsible for supporting the Daylife Programming of 1 Hotel Hanalei Bay that supports the flagship hotel’s goals guest satisfaction, team member brand awareness, reputation and sustainability. 1 Hotels is a platform for change, and the Daylife Coordinator will be a key contributor to achieving these brand efforts at the hotel level, both externally and internally. This role will support the admin and operational tactics of the programming team of 1 Hotel Hanalei Bay through supporting the management of reservations, vendors, supplies, web and property marketing related to Daylife programming.
Reports to Daylife Manager
About You...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$28.85 Per Hour
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Daylife Programming Coordinator Programming Coordinator will be responsible for supporting the Daylife Programming of 1 Hotel Hanalei Bay that supports the flagship hotel’s goals guest satisfaction, team member brand awareness, reputation and sustainability. 1 Hotels is a platform for change, and the Daylife Coordinator will be a key contributor to achieving these brand efforts at the hotel level, both externally and internally. This role will support the admin and operational tactics of the programming team of 1 Hotel Hanalei Bay through supporting the management of reservations, vendors, supplies, web and property marketing related to Daylife programming.
Reports to Daylife Manager
About You...
- Passionate about organization and details with a minimum of 1 year of similar work experience.
- A post-secondary diploma or degree would be a plus.
- Prior experience in an administrative role, strong organization and technical skills, ability to multi-task and a team player.
- Is flexible and willing to meet the demands of a 24-hour operation.
- 2 years of experience in reservations or guest services, preferably in lifestyle or luxury hospitality
- Passion for the mission and values of 1 Hotels, with general knowledge of sustainability issues
- Exceptional verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong interpersonal skills and service/hospitality orientation
- Team player willing to pitch in to support colleagues in all areas
- Support the implementation of Daylife programming / guest experience strategies for the hotel and its outlets to create a cohesive and integrated marketing platform supporting hotel performance goals.
- Liaise with restaurant, spa, other departments and partners.
- Maintain vendor relationships and support projects including printing, graphic design, and digital displays
- Buildout and management of Daylife offerings through website, RTR and app
- Reconciliation of new RTR bookings with daily guest itineraries in KYC
- Interdepartmental communication regarding programming changes
- Manage guest communication related to programming events via KYC regarding including but not limited to:
- Daily/weekly KYC communication to send recommendations/today’s activities highlighting daily availability.
- Coordination of cancelled programs, with recommendation for alternatives
- Location changes (due to weather or other)
- Reminders prior to start of activities
- Posting charges for paid activities (i.e. beach rentals)
- Schedule updating on RTR, Website, app and collateral
- Manage inventory of collateral stock
- Updating large chalkboards
- Rally attendance – updates on today’s activities and where there is still availability
- Coordination with programming managers/directors on attendance/feedback of activities
- Daily/weekly report distribution from RTR to departments
- Manage department expenses (vendors, supplies, etc)
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment
- Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
- Retirement Planning
- Paid Personal Days
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$28.85 Per Hour
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Salary : $29