What are the responsibilities and job description for the Customer Service Representative position at STATE FARM - MASATO TANI INS AGCY INC?
JOB PURPOSE: To work as an employee of a State Farm Agent, assisting in servicing, selling and marketing State Farm Insurance products to customers. Part Time
EXPERIENCE AND KNOWLEDGE:
- Bilingual – Spanish PREFERRED
- Work experience in customer service, sales, or marketing. Experience with Microsoft Office, Excel, Word, and Outlook
- Strong phone and written skills required.
- NYS P&C and LAH license will be needed, and the candidate must maintain license.
SKILLS AND ABILITIES:
- Ability to learn quickly and apply product, industry, and market knowledge and make professional recommendations to clients.
- Ability to communicate professionally.
- Ability to create professional business relationships with prospects and clients.
- Ability to take initiative and act effectively in various circumstances without direction.
- Ability to calculate insurance premiums.
- Self-confidence, strong work ethic and remain positive and maintain progress towards a goal in spite of obstacles and adversity.
- Goal oriented-highly motivated and resourceful to achieve results.
- Proven track record of trustworthiness, dependability and ethical behavior.
- Proven problem-solving ability
- Ability to multi-task.
- Ability to pay close attention to detail and accuracy.
JOB RELATED TRAINING COURSES AND PROGRAMS:
You will be required to successfully complete all company requirements during the first 3 (three) month probationary training period.
NYS P&C and LAH will be required to offer and sell insurance policies - PRODUCTION BONUS
DUTIES AND RESPONSIBILITIES:
- Contact prospects and current policyholders.
- Set Appointments and close sales.
- Prepare forms, policies, and endorsements when required
- Provide prompt, accurate, friendly, and cost-effective service.
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 15 – 25 per week
Work Location: In person
Salary : $20 - $25